90K connection issues when playing FFXIV

[Vallanaar]

ISP:
Telkom, South Africa

Type of Internet Connection:
ADSL

Internet Conncection Speed:
4Mbps

Date & Time:
Approximately every hour. Timezone is GMT+2

Frequency:
Always

Character Name:
Vallanaar Val'kyr

World:
Phoenix

Area and Coordinates:
Any area: I have not noticed any change in frequency from one area to another.

Party or Solo:
Both

NPC Name:
N/A

Monster Name:
N/A

In-game Time:
The issue occurred at various times, I did not keep track of these times.

Steps:
Was in combat or walking between locations and was immediately disconnected.

PC Specs

GPU: ATI 4870
CPU: Intel i5 2500k @ 3.30 GHz
Ram: 8gb DDR-3
Motherboard: Gigabyte Z68XP-UD3

[Sodastream]

ISP:
MWEB South Africa

Type of Internet Connection:
DSL

Internet Connection Speed:
4Mbps

Date & Time:
CAT: Any time of the day.

Frequency:
Every 30 minutes.

Character Name:
Soda Stream

World:
Phoenix

Area and Coordinates:
Every zone in the game that i have access to.

Party or Solo:
Both

NPC Name:
None.

Monster Name:
None.

In-Game Time:
Any time.

Steps:
Round about 30 to 40 minutes after a login, i get the error, this happens regardless of any actions.

PC Specs:
GPU: NVIDIA GeForce GTX 670
CPU: Intel Core i7 870@ 2.93 Ghz
RAM: 8 Gigs
OS: Windows 7 Ultimate 64 Bit
Motherboard: MSI P55A-G55

[Nowell]

ISP:
Comporium, USA

Type of Internet Connection:
DSL, I use WIFI connection most of the time, but have tried a wired connection to see if that solves the problem.

Internet Connection Speed:
Download: 5Mb/s, Upload: 1Mb/s



Date & Time:
It has occurred multiple times every day for about 3 weeks now, EST

Frequency:
State how frequently the issue occurs. Please select from the following.
Always, multiple times a day. Sometimes it occurs back to back.

Character Name:
Nowell Chevalier

World:
Hyperion


Area and Coordinates:
There is no specific location, it has occured in almost every zone.

Party or Solo:
solo and in party, with 4 members and 8 members.

NPC Name:
None

Monster Name:
None

In-Game Time:
It has occurred at various times in game, it is not a specific time.

Steps:
It has occurred while I was crafting Darksteel Ingots, losing materials. During Good King Moogle Mog XII Extreme, Leviathan Extreme, daily expert and trial roulette. While standing in Mor Dhona and the Goblet. While teleporting from one zone to another. While doing levequests in camp Trainquil. The Binding Coil of Bahamut Turn 5, the Second Binding coil of Bahamut Turn 1, and numerous other situations that I can't remember right now.

PC Specs
-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: ASUS
Laptop Model Number: Q500a

Gamepad Manufacturer: NA
Gamepad Model Name: NA
Gamepad Part Number: NA

[SayuriTakeshi]

ISP:
Centurylink, USA
Type of Internet Connection:
DSL, Wired connection

Internet Connection Speed:
25mbps



Date & Time:
All times, EST

Frequency:
Always


Character Name:
Sayuri Takeshi
World:
Hyperion


Area and Coordinates:
Occurs every zone.
Party or Solo:
Party and solo, regardless of number people in my group.

NPC Name:
All, mostly retainers.

Monster Name:
All
In-Game Time:
Always

Steps:
Detailed steps on how the issue occurred.
It happens regardless of which zone I am in or time, however seems to happen more frequently in an instance. Final Coil, Second Coil (hits harder here).

(PlayStation®3 and PlayStation®4 Version)



Model Number of the PlayStation®4 You Are Using
- Model Number:
CUH-10001A

[RearAdmiralZill]

ISP: Verizon, USA

Type of connection: Fiber

Internet Connection Speed: 15mbps up and down.

Date and Time: 12/15/14 ~8:30pm EST

Frequency: Always seems to happen around this time for me. Most severe cases result in a 90k. Otherwise my connection just seems to slow way down. Other players will jump around on my screen, and playing monk gets quite frustrating.

Character name: Zill Garde

World: Faerie

Area and Coordinates: Ul'dah:Steps of Nald, x:8 y:9 Other instances of 90k errors and slowdowns arent tied to specific locations though.

Party or solo: Was solo this time. Other times i've been in a party with my chocobo.

Steps: Hard to be detailed. I was just standing still this time and I got the 90k. Other times the game has just slowed down while doing anything game related. Isn't tied to a specific action.

PC Specs: Dxdiag:
------------------
System Information
------------------
Time of this report: 12/15/2014, 20:57:31
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: 132-CK-NF78
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 4366MB used, 12012MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 550 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 550 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1244&SUBSYS_00000000&REV_A1
Display Memory: 4049 MB
Dedicated Memory: 977 MB
Shared Memory: 3071 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HD1900
Monitor Id: GWY078A
Native Mode: 1440 x 900(p) (60.070Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.4475 (English)
Driver Version: 9.18.13.4475
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/12/2014 19:20:36, 19966344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5104-11CF-CB72-0D201CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1244
SubSys ID: 0x00000000
Revision ID: 0x00A1
Driver Strong Name: oem105.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section002:9.18.13.4475ci\ven_10de&dev_1244
Rank Of Driver: 00E00003
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

[Saifo11]

ISP:
Etisalat U.A.E

Type of Internet Connection:
Optic Fiber Wired Connection

Internet Connection Speed:
15Mbits



Date & Time:
Happens whenever I log on, and only started happening since 2 weeks ago

Frequency:

Now Always, but before it would be rarely


Character Name:
Erik Holmes

World:
Cereberus


Area and Coordinates:
Goblet

Party or Solo:
happens with party and when solo

NPC Name:
None

Monster Name:
None

In-Game Time:
not sure

Steps:
This is a 90002 error or a 90003 or even sometimes 90000. It happens at any given point as far as i can tell

PC Specs

PS4

[Thoai]

ISP:
Century Link, USA

Type of Internet Connection:
DSL, Wifi

Internet Connection Speed:
40Mbit/s


Date & Time:
Dec 16, 2014 (3-3:30 PM MTS)

Frequency:
State how frequently the issue occurs. Please select from the following.
Sometimes


Character Name:
Thoai Kyoo

World:
Couerl


Area and Coordinates:
Inside FC house, Mist ward 3, Plot 29

Party or Solo:
SOLO

NPC Name:
None

Monster Name:
NONE


In-Game Time:
Don't remember.

Steps:
During Crafting


PC Specs
-=-=-=-=- System Information -=-=-=-=-
Intel i7 930 @ 2.8GHz 2.8GHz
RAM 6GB
64bit OS
GTX 780
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer: Logitech
Gamepad Model Name: f310
Gamepad Part Number:

[Reynaud]

ISP:
Verizon FIOS, USA

Type of Internet Connection:
Fiber, wired.


Internet Connection Speed:
~50mbps / ~50mbps



Date & Time:
20:45 EDT, extreme (+5-10 seconds) lag at random points

Frequency:
Daily for lag, often between 17:00 to 00:00 EDT. 90k disconnect at random points with no immediate way of reproducing.

Character Name:
Reynaud Vergellione

World:
Hyperion


Area and Coordinates:
Lag is any map, any pos, including mansion, inn, and during Duty. 90k can happen at random points with no immediate way of reproducing.

Party or Solo:
Both. Party is either with just NPC such as Companion or pet, or usually with a light party.

NPC Name:
Usually none.

Monster Name:
Cannot recall regarding duty monsters.

In-Game Time:
Do not have an in-game time.

Steps:
Synthesis is one action where the lag is very recognizable, as well as any attack against a monster during Duty.

PC Specs
-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

CPU: Intel i5 2500k
GPU: Nvidia GTX 570
Memory: 8GB memory
Storage: 250GB SSD

[Coombah]

Greetings everyone,

We received a number of comments from you, reporting problems with 90k error codes.

We are sorry to hear about that and would like to ask you to fill out the following form if you are still experiencing these issues.


Please do not use this thread for discussions but for providing information only.

Thank you very much.

ISP:
Name of ISP you use to connect to the Internet, incl. country.

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)
*Also please mention if you play FFXIV using a WIFI connection.

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)



Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.

1. Always
2. Sometimes
3. Once (Did not reproduce)
4. Unknown

Character Name:
Which character did the issue occur with?

World:
World where the issue occurred.


Area and Coordinates:
Area and map coordinates <POS> where the issue occurred.

Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party".
*If you wrote "Party" please also include the number of members.

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".

In-Game Time:
Please list the in-game time that the issue occurred.

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.

• What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
• Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
• If you were using macro commands when the issue occurred, please include the details of the command.
• In case the error message appeared when the issue occurred, please include what the message said.
  
  PC Specs
  -=-=-=-=- System Information -=-=-=-=-
  
  -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
  
  Laptop Model Name:
  Laptop Model Number:
  
  Gamepad Manufacturer:
  Gamepad Model Name:
  Gamepad Part Number:
  
  
  (PlayStation®3 and PlayStation®4 Version)
  
  Model Number of the PlayStation®3 You Are Using
  - Model Number:
  
  Model Number of the PlayStation®4 You Are Using
  - Model Number:
  
  Model Number of the PlayStation®Vita You Are Using
  - Model Number:
  
  Information About the Peripherals You Are Using
  -Type:
  -Maker:
  -Model Number:

Why did you wait so long to address this issue?

[Telecinision]

ISP:
Charter Communications

Type of Internet Connection:
Cable / Wi-Fi Connection

Internet Connection Speed:
30 Mbit/s down | 4.25 Mbit/s up

Date & Time:
~9:00PM PST 12/16/2014

Frequency:
Not at all until tonight. Frequent disconnections this evening.

Character Name:
Marse Morbol

World:
Ultros


Area and Coordinates:
Ul'dah (Ruby Road Exchange) / Gridania (Shaded Bower)

Party or Solo:
Solo

NPC Name:
Summoning bell / None.

Monster Name:
None.

In-Game Time:
Unsure.

Steps:
Prior to disconnection, there was lag on crafting skill use and also item retrieval from retainer.

PC Specs
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140706-1506)
SYSTEM_CPU AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16383.242MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16381.422MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 119.240GB SYSTEM_FREEDISC_SPACE 21.081GB
SYSTEM_STORAGE S:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 127.490GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 7800 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6818)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2027.160 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2068.777 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1333
SYSTEM_GRAPHICS_DRIVER_DATE 11/20/2014 6:44:20 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Razer Surround Audio Controller)
SYSTEM_SOUND_DEVICE_ID {4EB90CB7-24AA-4F15-A7DA-FC4C9E540CB8}
SYSTEM_SOUND_DEVICE_NAME RzMaelstromVAD.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/9/2014 1:49:00 AM
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {1A0A0C91-6002-4712-A20E-8AB1779A15B6}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 2:44:23 AM
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {DE2B5C67-DCCF-4DC4-95C0-92F4414C30A3}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/20/2010 2:44:23 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1C1708F0-6268-11E4-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D36C0C80-C33A-11E3-8001444553540000}
SYSTEM_INPUT_NAME XBOX 360 For Windows (Controller)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {D36C81B0-C33A-11E3-8002444553540000}
SYSTEM_INPUT_NAME G510 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D36CCFD0-C33A-11E3-8003444553540000}
SYSTEM_INPUT_NAME G510 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D36D1DF0-C33A-11E3-8006444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G400
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-