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  1. #1
    Player
    AutumnsHollow's Avatar
    Join Date
    Sep 2013
    Posts
    133
    Character
    Autumn Hollow
    World
    Midgardsormr
    Main Class
    White Mage Lv 90
    ISP: Time Warner Cable, USA

    Type of connection: Cable (I use wi-fi)

    Internet connection speed: 15 MBPS

    Date & Time: 5:00 - 12:00 EST time zone

    Frequency: Once to three times a day

    Character name: Autumn Hollow

    World: Siren

    Area & coordinates: Usually in a duty, but outside of duties it happens in the mist outside my FC mansion. I don't have access to the coordinates at the moment, but it's the large house in the east.

    Party or solo: Party

    NPC name: none

    Monster name: A lot, it ranges from expert roulette mobs, to the extreme primals to the second coil mobs/bosses.

    In game time: I never noticed, sorry.

    Steps: I would hang out in front of my free company house in the mist, and randomly get disconnected due to 90k. Or I would be inside Sastasha hard mode, The Sunken Temple of Quarn hard mode, or Snowcloak and randomly disconnect due to 90k error. I would also get this error when attempting The Howling Eye extreme, The Navel extreme, The Bowl of Embers extreme, Lord of the Whorl extreme, Thornmarch extreme, The Striking Tree extreme, and the Akah Afah Amphitheater.

    Laptop model name: TOSHIBA Qosmio

    Laptop model number: X875-Q7190
    (2)

  2. #2
    Player
    Zephanoa's Avatar
    Join Date
    Dec 2014
    Location
    Gridania
    Posts
    301
    Character
    Vaeldus Lunarys
    World
    Ultros
    Main Class
    Warrior Lv 90
    ISP:
    Mediacom, US

    Type of Internet Connection:
    Cable Modem - 802.11AC Router - CAT5 plugged.

    Internet Connection Speed:
    50 M/bs



    Date & Time:
    This issue is random and occurs very often.

    Frequency:
    Always - approximately 3 - 4 times a night.



    Character Name:
    Shiroi Tsubasa

    World:
    Ultros


    Area and Coordinates:
    It can occur anywhere

    Party or Solo:
    Both

    NPC Name:
    Name of NPC that your character was interacting with when the issue occurred.
    *If you were not interacting with any NPC, then please write "None".

    Monster Name:
    Both, pick a raid.

    In-Game Time:
    No idea, if you mean ET, I do not really track that time. Hours of play are usually between 5-9 CST weekdays.

    Steps:
    This occurs very randomly. It can be as simple as standing somewhere and not doing anything to as complex as running Syrcus Tower.

    PC Specs
    -=-=-=-=- System Information -=-=-=-=-
    1 TB HDD
    16 GB RAM
    AMD 8150 - 8 Core CPU
    AMD HD 7x Series 2 GB GPU
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    Information About the Peripherals You Are Using
    -Type: Router
    -Maker: Trendnet
    -Model Number:TEW-751DR N600
    (0)
    Last edited by Zephanoa; 12-12-2014 at 03:13 AM.

  3. #3
    Player
    Avesa's Avatar
    Join Date
    Jul 2014
    Posts
    2
    Character
    Avesa Iseth
    World
    Balmung
    Main Class
    Arcanist Lv 70

    Errors all day. =[

    ISP:
    Rogers, Canada.

    Type of Internet Connection:
    Hybrid Fiber. Hard line. I tested with wi-fi to see if it reproduced the same errors. It did.

    Internet Connection Speed:
    150mbit down 15mbit up.

    Date & Time:
    EST - multiple times over multiple days/weeks.

    Frequency:
    Always. Every time I log in, it doesn't matter what time. It has occurred as frequently as once every 30-45 minutes after log in to between an hour or two. Usually up to 5-10 times within a 6-8 hour period or more.
    A majority of the time it's error 90002, which allows me to immediately log back in unless the server is full. Most of the time the server is full. Much less frequently it's error 90000, followed by error 3102.

    I feel it's important to mention the majority of this problem began with the implementation of patch 2.4. I had errors before, but never at this severity.
    It tends to happen noticeably more often between 7pm EST and 1am EST.

    Character Name:
    Avesa Iseth

    World:
    Balmung


    Area and Coordinates:
    The Goblet. Lavender Beds. Mist. Syrcus Tower. The Second Coil of Bahamut turns 1-4, Every single Expert duty. The Striking Tree (Extreme) and The Akh Afah Amphitheatre (Extreme). High Level Roulette, Low Level Roulette, Expert Roulette, Main Scenario Roulette, Trial Roulette. Miscellaneous zones in La Noscea, Thanalan, The Black Shroud. Coerthas and Mor Dhona.

    ...Suffice it to say everywhere?


    Party or Solo:
    Solo, 2-man party, 4-man party, 8-man party, 24-man alliance.

    NPC Name:
    None.

    Monster Name:
    That would be an EXTREMELY long list and outside the span of my memory. But just as often I am not in combat at all when it occurs. Such as when I'm crafting, conversing or idling.

    In-Game Time:
    This has happened probably around 75-100 times. I honestly cannot say I was looking at the in-game clock, but it's been at all hours.

    Steps:
    Most of the time I am healing as either Scholar or White Mage, but the same error reproduces no matter what job I am currently set to. Doing anything from The Second Coil of Bahamut to other miscellaneous duties. It has occured also while I've done Treasure Maps, Ixal Beast Tribe quests, and Battlecraft Leves (of all levels) or while participating in FATEs and The Hunt in multiple zones. So far as I have seen it has nothing to do with what I'm doing at the time, as it happens regardless of what I'm doing in far too many different situations to be pinpointed to one particular thing.
    It has also happened multiple times while crafting, losing me considerable amounts of gil in lost crafting materials.
    I only have two macros that I use:

    /macroicon Raise

    /p Raising <t>. <se.7>

    /ac Swiftcast <me>

    /ac Raise <mo>

    /ac Raise <t>

    /wait 1.5

    /ac Raise <mo>

    /ac Raise <t>

    And for my Scholar:

    /macroicon Resurrection

    /p Raising <t>. <se.7>

    /ac Swiftcast <me>

    /ac Resurrection <mo>

    /ac Resurrection <t>

    /wait 1.5

    /ac Resurrection <mo>

    /ac Resurrection <t>

    There have been no error messages aside from the ones already stated.

    PC Specs
    -=-=-=-=- System Information -=-=-=-=-
    SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
    SYSTEM_CPU Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS InsydeH2O Version 03.72.24A11
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 22478.359MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 44954.906MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.471GB SYSTEM_FREEDISC_SPACE 82.542GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 423.711GB SYSTEM_FREEDISC_SPACE 112.258GB
    SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 507.700GB SYSTEM_FREEDISC_SPACE 147.813GB
    SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.060GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 660M
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 660M
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 1990.688 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3182
    SYSTEM_GRAPHICS_DRIVER_DATE 14/11/2013 6:58:09 AM
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English 3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (Sound Blaster Recon3Di)
    SYSTEM_SOUND_DEVICE_ID {24F6A0A1-0D6B-458C-9BE9-D541A8A55321}
    SYSTEM_SOUND_DEVICE_NAME cthda.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0100.2033
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 27/03/2012 5:58:10 PM
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {67247C10-0378-11E3-8001444553540000}
    SYSTEM_INPUT_NAME USB Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6781B740-0378-11E3-8002444553540000}
    SYSTEM_INPUT_NAME USB Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {67A5E110-0378-11E3-8003444553540000}
    SYSTEM_INPUT_NAME USB Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {67B26430-0378-11E3-8004444553540000}
    SYSTEM_INPUT_NAME USB Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {68B184B0-0378-11E3-8005444553540000}
    SYSTEM_INPUT_NAME USB Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    Laptop Model Name: Alienware
    Laptop Model Number: M17x R4.


    I've taken steps such as application forwarding, port forwarding, trying alternate DNS servers, updating (and downgrading) audio, GPU and internet drivers, trying different versions of DirectX, un-installing and re-installing the FFXIV client and testing the connection on an entirely different system. Nothing has alleviated the problem and it's now becoming a serious issue insofar as going through coil with my progression group. Or...well pretty much doing anything. I've exhausted every option I could think of.

    It's coming close to rendering the game unplayable at times. I know you guys have a lot to handle, but the sooner this is addressed the sooner you'll have a very happy customer.

    If there's any more information I can provide, please advise me.

    Thanks!
    (1)
    Last edited by Avesa; 12-12-2014 at 06:06 AM.

  4. #4
    Player
    Rhujaa's Avatar
    Join Date
    Mar 2012
    Posts
    11
    Character
    Rhujaa Atlas
    World
    Brynhildr
    Main Class
    Archer Lv 50
    ISP:
    Verizon FIOS, East Coast USA

    Type of Internet Connection:
    Fiber Optic
    Wired connection

    Internet Connection Speed:
    75mbps up&down


    Date & Time:
    12/09/2014 08:30PM EST


    Frequency:
    Sometimes
    It should be noted that, like others, I don't always disconnect from error 90k, but I always experience the lag spiking between 07:30pm to 12:00am EST.


    Character Name:
    Rhujaa Atlas


    World:
    Brynhildr


    Area and Coordinates:
    Duty Finder, Syrcus Tower


    Party or Solo:
    Full Alliance (24 members)


    NPC Name:
    None


    Monster Name:
    Glasya Labolas


    In-Game Time:
    I don't recall, sorry.


    Steps:
    I experience lag spikes between 07:30pm and 12:00am EST, every single night. While I am lagging, occasionally it gets bad enough that I will disconnect with the error (90k) stating the connection to the server was lost. I almost always disconnect while in the duty finder when I am experiencing these issues, but I also experience the lag everywhere in the world.


    PC Specs
    -=-=-=-=- System Information -=-=-=-=-
    Motherboard: Gigabyte GA-890XA-UD3 AM3 AMD 790X
    CPU: AMD FX-6100 3.30 GHz
    Video Card: MSI AMD Radeon 6870 HAWK
    RAM: 8.00GB Corsair (2x4GB) dual channel DDR3 @ 669 MHz
    Hard Drives: 250GB Intel SSDSC2BW240A4, 750GB Western Digital Black WD7502AAEX-00Y90
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    Gamepad Manufacturer: Sony
    Gamepad Model Name: PlayStation 4 Dualshock 4
    Gamepad Part Number: 11201370717945
    (0)

  5. #5
    Player
    Impexus's Avatar
    Join Date
    Sep 2014
    Posts
    6
    Character
    Ledah Roswell
    World
    Phoenix
    Main Class
    Black Mage Lv 56
    ISP:
    1&1 (Germany)

    Type of Internet Connection:
    DSL

    Internet Connection Speed:
    16Mbit/s



    Date & Time:
    Since 09.12.2014 at 21:00 UTC+1

    Frequency:
    Always (Completely unable to play)

    Character Name:
    Lulu White
    World:
    Phoenix


    Area and Coordinates:
    Everywhere

    Party or Solo:
    Party and Solo

    NPC Name:
    None

    Monster Name:
    None


    Steps:
    This happens independently of what I'm doing. I get one 90k error and then I am completely unable to login. I get constant 90k errors upon login in, with some 2002 errors after that.
    (0)

  6. #6
    Player
    Nick0602's Avatar
    Join Date
    Apr 2014
    Posts
    25
    Character
    Don Beri
    World
    Odin
    Main Class
    Culinarian Lv 60
    ISP: Fastweb, Italy

    Type of Internet Connection: ADSL, PC connected to router via ethernet cable.

    Internet Connection Speed: 12 Mbit/s download, 1 Mbit/s upload

    Date & Time: From around 21:00 GMT+1 (8 PM server time) onwards and sometimes even during the day (randomly). UPDATE: Having lots of issues even in the early morning, 9:00 AM GMT+1 (8 AM Server Time)

    Frequency: Always

    Character Name: Berileen Quah

    World: Phoenix

    Area and Coordinates: Can't really give good details since it happens randomly, even in instanced contents (FCoB, SCoB, Shiva EX).

    Party or Solo: Both Solo/Full Party

    NPC Name: None

    Monster Name: None

    In-Game Time: N/A

    Steps: Walking in Mist, Raiding in the Final Coil of Bahamut, waiting for people in a party finder group.



    -=-=-=-=- System Information -=-=-=-=-

    CPU: Intel Core i5 3570K
    RAM: 2x4 GB Corsair Vengeance
    GPU: Sapphire AMD R9 290
    SSD: Samsung 840
    (0)
    Last edited by Nick0602; 12-12-2014 at 05:17 PM.

  7. #7
    Player
    brandoloura's Avatar
    Join Date
    Dec 2014
    Posts
    2
    Character
    Ionsta Skye
    World
    Coeurl
    Main Class
    Alchemist Lv 50

    Report

    ISP:
    Verizon FIOS

    Type:
    Fiber

    Internet Connection:
    50mbps

    Time:
    Mostly in evenings

    Character:
    Ionsta Skye

    World:
    Coeurl

    Area:
    Mostly Instances, sometime in the field

    Party or Solo:
    Party

    PC Specs:
    AMD Athlon II 630
    4 GB RAM
    ATI Radion 5700 series
    (0)

  8. #8
    Player
    Abaigeal's Avatar
    Join Date
    Sep 2013
    Posts
    59
    Character
    Abaigeal Causland
    World
    Adamantoise
    Main Class
    Scholar Lv 80
    ISP:
    Verizon, USA

    Type of Internet Connection:
    Optic Fiber - Wired Connection.

    Internet Connection Speed:
    50/50



    Date & Time:
    Has been a reoccurring issue since launch to current between 6:30pm and 11pm EST everyday and sporadically during the day.

    Frequency:
    State how frequently the issue occurs.
    Always - lags and then 90K


    Character Name:
    Abaigeal Causland

    World:
    Balmung


    Area and Coordinates:
    It happens all over. MorDHona, teh Shroud...In front of my FC house (goblet 9,9 ) in instances.

    Party or Solo:
    Solo & in Party

    NPC Name:
    None.

    Monster Name:
    Some times none, sometimes for quest.

    In-Game Time:
    To many in game instances to count and keep track of.

    Steps:
    Battle: casting Stone Skin.
    Battle casting Cure.
    Battle: casting Raise.
    Battle :being a WHM / SCH and trying to heal.

    Roulettes, Raids, and even walking around the world.
    Every day game play.

    Error Codes
    90000
    2002
    3202



    PC Specs
    -=-=-=-=- System Information -=-=-=-=-
    OS: Windows 7 -64-bit
    Processor: Intel(R) Core(TM) i7-4770K CPU @ 3050GHz
    RAM 8.00GB
    MoBo: MSi Z87-G41
    Graphics: GeForce GTX760
    (0)

  9. #9
    Player
    Cratos's Avatar
    Join Date
    Oct 2011
    Posts
    3
    Character
    Aureon Leonis
    World
    Ragnarok
    Main Class
    Carpenter Lv 50

    Aureon Leonis

    ISP:
    Fastweb with gaming option - Italy

    Type of Internet Connection:
    Golden Cable

    Internet Connection Speed:
    16mb Down / 2mb Up - 140ms ping to Montreal

    Date & Time:
    All day Tuesday 03-12. Several times a day. I am living in GMT timezone. It was mainly during the afternoon. Between 13:00 and 17:00. Today also make me impossible to do Coil with my static.

    Frequency:
    3-5times per hour

    Character Name:
    Aureon Leonis

    World:
    Ragnarok

    Area and Coordinates:
    Everywhere, specially in T13 lag was incredible, sometimes i use 2 skills then i get cooldown but no buffs xD

    Party or Solo:
    Party and Solo

    NPC Name:
    no NPC involved.

    Monster Name:
    Any

    In-Game Time:
    No idea, happened several timed during that day.

    Steps:


    PC Specs
    Motherboard: MSI Z77A-G45
    Processor: Intel i7-3770K
    Memory: 12GB 2000mhz Vengeance
    GPU: 7790 Sapphire Ghz Edit. Vapor
    (0)

  10. #10
    Player
    Ramastuh's Avatar
    Join Date
    Aug 2013
    Posts
    17
    Character
    A'rashi Ahkira
    World
    Ragnarok
    Main Class
    Pugilist Lv 80
    ISP:
    Tu Chemnitz, Germany

    Type of Internet Connection:
    DSL

    Internet Connection Speed:
    10Mbit/s up and down

    Date & Time:
    2014/12/11, GMT+1

    Frequency:
    Always

    Character Name:
    A'rashi Ahkira

    World:
    Ragnarok

    Area and Coordinates:
    The 90k comes in heavy situations of lag at different places (mostly Timeout)

    Party or Solo:
    Solo

    NPC Name:
    no NPC's involved

    Monster Name:
    Any

    In-Game Time:
    Happend several times during gameplay.

    Steps (self measured traffic):
    I had permantly lags between 1-10 seconds. The lag comes from server issues or more precisely from jammed Packages in a regular TCP session. Mostly one package isnt transmitted correctly and have to be retransmitted. All Other Packages during this time are stored in a local buffer. Finally after 1-10 seconds the missing package comes in and the buffer will be released. All actions like the Movement of other players, Other players Skill Animations and many more Actions will displayed immediatly (through the buffer release). Maybe the Data Centers incomming Hops are overloaded and can not answer to any client side request (including TCP request).
    (0)
    Last edited by Ramastuh; 12-12-2014 at 12:03 PM.

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