90K connection issues when playing FFXIV

[Attack_Cat]

ISP:
Eastlink

Type of Internet Connection:
Cable WiFi

Internet Connection Speed:
31.09Mbps Down
9.39Mbps Up
32s ping to Montreal

Date & Time:
February 2 2014 16:44pm EST
-numerous times but never had a "90002 error" before latest patch

Frequency:
Very frequent

Character Name:
happens on all characters I play across all servers I play on

World:
Balmung, Famfrit, Hyperion

Area and Coordinates:
Everywhere in game.
Does not just happen in high population zones (ie. Mor Dhona)

Party or Solo:
Solo
In party
In alliance

NPC Name:
n/a

Monster Name:
all mobs whether doing beastmen dailies, Fates, World of Darkness, Syrus Tower or Roulette dungeons

In-Game Time:
Uh??

Steps:
Contacted ISP who attempted to change frequency on router
Told me there is no issue on their end
Was promised no bottle-neck, no third level traffic issues
Was asked to speak to game support to investigate whether the problem lies with developer/manufacturer/host etc

PC Specs:
SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.141211-1742)
SYSTEM_CPU Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 02/15/11 09:36:59 Ver: 04.06.04
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8174.445MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16347.074MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 919.225GB SYSTEM_FREEDISC_SPACE 712.491GB
SYSTEM_STORAGE Q:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 919.225GB SYSTEM_FREEDISC_SPACE 712.491GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 650 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 650 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 971.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3072.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.4725
SYSTEM_GRAPHICS_DRIVER_DATE 10/01/2015 3:07:47 AM

[TheRAvestyler]

ISP:
UPC - Austria

Type of Internet Connection:
DSL Modem - Wlan Router (The Modem is plugged into the PC.)

Internet Connection Speed:
25mb/s



Date & Time:
7.2.2015 / 20:24

Frequency:
2-4 Times in 1 Dungeon Run
1-2Times per Normal Map.

Character Name:
John Titor

World:
Zodiark



Area and Coordinates:
Cutter's Cry
The Sunken Temple of Qarn
Also on Normal Maps

Party or Solo:
Party and Solo

NPC Name:
none

Monster Name:
none

In-Game Time:
20:00

Steps: I was standing around in Uldah and doing Nothing , Or Attacking Monsters in the above mentioned Dungeons.
Erorr 90001 and Error 90002 , 01 Error code was more often though.

[Sinroth]

Please see answers in RED

ISP:
Name of ISP you use to connect to the Internet, incl. country.Rogers-Canada

Type of Internet Connection: CATV Wifi
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)
*Also please mention if you play FFXIV using a WIFI connection.

Internet Connection Speed: 48.68Mbps, 16Mbps
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)



Date & Time: February, 11/2015, 22:08 EST
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency: Always (every play session, several times)
State how frequently the issue occurs. Please select from the following.
Always
Sometimes
Once (Did not reproduce)
Unknown

Character Name: Sinroth Dreadmourn
Which character did the issue occur with?

World: Behemoth
World where the issue occurred.


Area and Coordinates: Limsa Lominsa Lower Decks-East Hawkers' Alley x8,y11
Area and map coordinates where the issue occurred.

Party or Solo: Solo
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party".
*If you wrote "Party" please also include the number of members.

NPC Name: Sorcha
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".

Monster Name: None
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".

In-Game Time: Unknown
Please list the in-game time that the issue occurred.

Steps: interacted with NPC, immediately kicked and received Error code 90001.
Detailed steps on how the issue occurred.
*Please try to include the following details.
What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
If you were using macro commands when the issue occurred, please include the details of the command.
In case the error message appeared when the issue occurred, please include what the message said.

PC Specs
-=-=-=-=- System Information -=-=-=-=-
i5-2500K CPU @ 3.30GHz
8 GB RAM
Windows 7 64-bit OS
Nvidia GeForce GTX 670
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

[kingkush]

ISP:
shaw cable, wired, Canada

Type of Internet Connection:
CATV

Internet Connection Speed:
12 Mbit/s)



Date & Time:
The issue occurred every hour. (mountain time)

Frequency:
Always


Character Name:
King Kush

World:
Balmung


Area and Coordinates:
anywhere

Party or Solo:
party and solo

NPC Name:
None

Monster Name:
none

In-Game Time:
N/A it happen any time.

Steps:
It doesn't matter what i do i get disconnect once an hour, usually on the 40min of that hour. Example 10:40, 11:40...

PC Specs
AMd phenom x2 2.8 ghz
4 gb ram
window 7 64bit operating system
radeon 5870

[n1MB1s]

ISP:
Cox Communications, Las Vegas - USA

Type of Internet Connection:
CATV over Wired

Internet Connection Speed:
60Mbps

Date & Time:
From 11PM PST 02/13/15 to Current

Frequency:
Always

Character Name:
Nimbis Derecho

World:
Zalera

[teejay452]

ISP:
virgin, uk

Type of Internet Connection:
wireless fibre opt

Internet Connection Speed:
135Mbps

Date & Time:
13-02-2015 23:00 approx

Frequency:
all the time

Character Name:
naguda yaguda

World:
lich

Area and Coordinates:
everywhere

Party or Solo:
Solo

NPC Name:
no NPC involved.

Monster Name:
None

In-Game Time:
No idea, happened several timed during that day.

Steps:
i logged in, then got kicked out about 20secs later, has been happening all day today nonestop

PC Specs
Motherboard: M5A78L-L USB3
Processor: AMD FX(TM)-4100 QUAD-CORE PROCESSOR
Memory: 8GB
GPU: NVIDIA GeForce GTX 650

[Chivon8]

ISP: Cox Cable - USA
Name of ISP you use to connect to the Internet, incl. country.

Type of Internet Connection: Cable on wired connection.
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)
*Also please mention if you play FFXIV using a WIFI connection.

Internet Connection Speed:60 Mbps
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)



Date & Time: all the time since around Friday night at midnight til current time PST.
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency: every time i log on, either 90k error or 2002.
State how frequently the issue occurs. Please select from the following.
Always
Sometimes
Once (Did not reproduce)
Unknown

Character Name:All toons across multiple accounts
Which character did the issue occur with?

World:Primal/Ultros
World where the issue occurred.


Area and Coordinates:can't get logged in to see coords.
Area and map coordinates where the issue occurred.

Party or Solo:both
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party".
*If you wrote "Party" please also include the number of members.

NPC Name:none
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".

Monster Name:none
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".

In-Game Time:
Please list the in-game time that the issue occurred.

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
If you were using macro commands when the issue occurred, please include the details of the command.
In case the error message appeared when the issue occurred, please include what the message said.

PC Specs
-=-=-=-=- System Information -=-=-=-=-
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150113-1808)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 02/26/14 13:48:26 Ver: 06.02
Processor: Intel(R) Core(TM) i7-4930K CPU @ 3.40GHz (12 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16322MB RAM
Page File: 5501MB used, 27442MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11

Card name: NVIDIA GeForce GTX TITAN Black
Manufacturer: NVIDIA
Chip type: GeForce GTX TITAN Black
DAC type: Integrated RAMDAC
Display Memory: 4095 MB
Dedicated Memory: 3072 MB
Shared Memory: 1023 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: BenQ XL2410T (Digital)
Monitor Model: BenQ XL2410T
Monitor Id: BNQ7F02
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

[kartana]

ISP:
Kabel Deutschland, Germany

Type of Internet Connection:
Cable, Wired Connection

Internet Connection Speed:
50 MBit

Date & Time:
11:05 a.m. CET

Frequency:[LIST=1]
[X]Sometimes (a lot on weekends)

Character Name:
Celicy Darian

World:
Odin (EU)

Area and Coordinates:
25,16 Camp Dragonhead

Party or Solo:
Solo

NPC Name:
None

Monster Name:
None

In-Game Time:
10:05 a.m.

Steps
Used /return and tried to get to run to the chocobo porter.

[IllestBow]

ISP:
Comcast - USA

Type of Internet Connection:
Broadband, using WIFI


Internet Connection Speed:
54.0Mbit/s


Date & Time:
Last time I've encountered this was 2/15/2015 at 8:35AM PST

Frequency:
Always

Character Name:
Francis Illest

World:
Famfrit


Area and Coordinates:
Anywhere

Party or Solo:
Solo and party of 4 or 8

NPC Name:
None

Monster Name:
None

In-Game Time:
8:35AM PST

Model Number of the PlayStation®4 You Are Using
- Model Number: MB07006821

Steps:
The most recent time I experienced this was when I was in a Main Story quest scene called "Coming to Terms". I would suddenly get a black screen in the middle of the scene and get a 90002 error saying "Connection with the server was lost." I also get the error 90002, at random times when I play in-game. I get disconnected whether I'm doing quests, battling monsters, and in dungeons/raids. I get this error almost everytime I enter and load a dungeon/raid. After I get the error, it takes me sometime to load back into the game because it says that my character is "currently still in the game, please wait a few seconds before logging back in." This happens to me frequently and is very annoying. My internet connection runs just fine.

[Sinroth]

ISP:
Name of ISP you use to connect to the Internet, incl. country. Rogers Cable. Canada

Type of Internet Connection: Cable using WIFI connection
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)
*Also please mention if you play FFXIV using a WIFI connection.

Internet Connection Speed: 58.62Mbps down, 16.25Mbps up
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)



Date & Time: February 15 at 4:52pm EST.
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency: Several times per playing session. (Always)
State how frequently the issue occurs. Please select from the following.
Always
Sometimes
Once (Did not reproduce)
Unknown

Character Name: Sinroth Dreadmourn
Which character did the issue occur with?

World: Behemoth
World where the issue occurred.


Area and Coordinates: PvP Slaughter map (Maelstrom home base at beginning of match)
Area and map coordinates where the issue occurred.

Party or Solo: Party, 8 total players on whole team
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party".
*If you wrote "Party" please also include the number of members.

NPC Name: None
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".

Monster Name: None
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".

In-Game Time: Unknown
Please list the in-game time that the issue occurred.

Steps: Gates opened we all mounted and ran off the edge moving toward the mid jump pad just a moment after I landed on the ground from leaving the Maelstrom home base I then got a 90K error message. it was 90002
Detailed steps on how the issue occurred.
*Please try to include the following details.
What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
If you were using macro commands when the issue occurred, please include the details of the command.
In case the error message appeared when the issue occurred, please include what the message said.

PC Specs
-=-=-=-=- System Information -=-=-=-=-
i5-2500K CPU at 3.30 GHz
8 GB Ram
Nvidia GTX 670
Windows 7 64 bit
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-