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  1. #1
    Player
    Tohu's Avatar
    Join Date
    Apr 2014
    Location
    void
    Posts
    37
    Character
    Tohu Bohu
    World
    Shiva
    Main Class
    Black Mage Lv 80
    As already mentioned before the problem is most likely not SE-sided, because via certain VPN's the problem doesn't exist at all.
    If those who use all their time constantly whining would use it to learn about carrier-technology and transit ISP's, they'd maybe understand that the current issues indicate a problem on tier 1 and tier 2 network..

    Let me break it down for those who didn't understand it yet:
    More than likely not SE's Fault.
    (3)

  2. #2
    Player
    Chessala's Avatar
    Join Date
    Sep 2014
    Posts
    335
    Character
    Zhevi Moui
    World
    Zodiark
    Main Class
    Conjurer Lv 70
    Quote Originally Posted by Tohu View Post
    As already mentioned before the problem is most likely not SE-sided, because via certain VPN's the problem doesn't exist at all.
    If those who use all their time constantly whining would use it to learn about carrier-technology and transit ISP's, they'd maybe understand that the current issues indicate a problem on tier 1 and tier 2 network..

    Let me break it down for those who didn't understand it yet:
    More than likely not SE's Fault.
    It's still SE's fault to fix it.

    I give you an example. The MMO I work for had severe lag a while ago. We checked with OPs, the devs and no one could find anything. Turns out it was problems with the provider. We then had to work with them to get the problem fixed. It is not the player's responsibility to fix issues with SE's provider.

    It is SE's responsibility to identify exactly what is causing the problem and to make sure that it is being fixed.
    (2)

  3. #3
    Player
    Tohu's Avatar
    Join Date
    Apr 2014
    Location
    void
    Posts
    37
    Character
    Tohu Bohu
    World
    Shiva
    Main Class
    Black Mage Lv 80
    Quote Originally Posted by Chessala View Post
    It's still SE's fault to fix it.

    I give you an example. The MMO I work for had severe lag a while ago. We checked with OPs, the devs and no one could find anything. Turns out it was problems with the provider. We then had to work with them to get the problem fixed. It is not the player's responsibility to fix issues with SE's provider.

    It is SE's responsibility to identify exactly what is causing the problem and to make sure that it is being fixed.
    And as i can see you didn't spend any attention to my words, instead you just try to find the mistake that SE did.

    Again: It is not about the ISP of SE, it is not an issue in tier 3 networks, else it would have completly different symptoms, it is on tier 1 or tier 2, here a link:
    http://en.wikipedia.org/wiki/Tier_1_network

    From what i saw in the traceroutes it is gtt and level3.

    You don't call a tier 1 or tier 2 provider, your local tier 3 provider does that.
    It is not SE's responsibility to fix that, neither it is yours or mine.

    Oh and even if SE would open a ticket to fix the connection to the dc and they have a 2 or 4 hours servicelevel, even on weekends, then that issue would still have to be directed to the carrier, which won't do anything before a weekday most likely.
    (2)