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  1. #231
    Player
    ingouk's Avatar
    Join Date
    Mar 2014
    Location
    Ul'dah
    Posts
    27
    Character
    Seselu Selu
    World
    Shiva
    Main Class
    Summoner Lv 60
    as its mostly on the last leg before SE's servers and SE is paying for the connectivity it should be SE who phones the providers and not us phoning our ISP, tell them "sorry mate , but i cant play FF XIV, could you please phone your upstream providers and their upstream providers and clear the routes for me".
    (3)

  2. #232
    Player
    danadawn's Avatar
    Join Date
    Dec 2014
    Posts
    4
    Character
    Dana Dawn
    World
    Phoenix
    Main Class
    Gladiator Lv 45
    Same issue, my ISP:
    xs4all
    Netherlands
    Amsterdam

    It seems that one of SE's peering partners has issues. SE should acknowledge the problem and talk to their peering partners why they have issues.
    I am hoping SE is multi-homed and has multiple peering partners so SE they can route around bad peering partners.

    The EVE Online datacenter is multi-homed for that exact reason, and they have routed around peering partners who fail. In fact they are now using an auto-routing system that detects routing failures for customers and can automatically find better routes for them.
    (0)

  3. #233
    Player
    ShinigamiKiba's Avatar
    Join Date
    Dec 2014
    Posts
    50
    Character
    Jum Ostornsyn
    World
    Hyperion
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by ingouk View Post
    as its mostly on the last leg before SE's servers and SE is paying for the connectivity it should be SE who phones the providers and not us phoning our ISP, tell them "sorry mate , but i cant play FF XIV, could you please phone your upstream providers and their upstream providers and clear the routes for me".
    ISPs in my country flat out refuse to do this and don't care
    I've had an ISP tell me to get another service if I don't like theirs even though I was polite and all, this ISP I'm with now does the same.
    (2)

  4. #234
    Player
    Bebekurenai's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    690
    Character
    Maya Sop
    World
    Ragnarok
    Main Class
    Scholar Lv 80
    Quote Originally Posted by ingouk View Post
    as its mostly on the last leg before SE's servers and SE is paying for the connectivity it should be SE who phones the providers and not us phoning our ISP, tell them "sorry mate , but i cant play FF XIV, could you please phone your upstream providers and their upstream providers and clear the routes for me".
    Exactly this. We pay SE every month and we pay our ISP every month. The customer should not go out their way asking for level 3 hokus pokus (sorry but I'm illiterate in this) and re-routing or what-not. One thing is hardwiring the ps3 to easen lag on my end, another is trying to solve something that is clearly beyond my reach. And most customer services don't even know what a evel 3 means, which means I have to explain what it is, and I don't even know...
    Just as I said earlier, if you are to release an online game, you first make sure that your player base can play and not make your customer easen the path for you.
    (4)

  5. #235
    Player
    YISUG's Avatar
    Join Date
    Mar 2014
    Posts
    213
    Character
    Yi Sug
    World
    Ragnarok
    Main Class
    Alchemist Lv 100
    i can't stand this anymore... they must fix this with 2.45 down time
    (0)

  6. #236
    Player
    Runic's Avatar
    Join Date
    Mar 2011
    Posts
    81
    Character
    Runic Veritas
    World
    Gilgamesh
    Main Class
    Gladiator Lv 50
    Still 90k every 10 minutes
    (0)

  7. #237
    Player
    minahsaranghae's Avatar
    Join Date
    Aug 2013
    Posts
    36
    Character
    Minah Saranghae
    World
    Cerberus
    Main Class
    Conjurer Lv 70
    This is starting to get seriously old. DC every 10-20 minutes, followed by a good 4-5 2002 lobby errors. Please get your shit together SE.
    (0)

  8. #238
    Player
    Runic's Avatar
    Join Date
    Mar 2011
    Posts
    81
    Character
    Runic Veritas
    World
    Gilgamesh
    Main Class
    Gladiator Lv 50
    SE said if you want better routing for less 90k* an option will be available in the cash shop in the near future


    *will only lower 90k rate by 10%
    (4)

  9. #239
    Player
    Beetle's Avatar
    Join Date
    Nov 2013
    Posts
    548
    Character
    Beetle Juice
    World
    Hyperion
    Main Class
    Alchemist Lv 50
    Quote Originally Posted by Runic View Post
    SE said if you want better routing for less 90k* an option will be available in the cash shop in the near future


    *will only lower 90k rate by 10%
    Must be your ips. XD
    (0)

  10. #240
    Player
    ingouk's Avatar
    Join Date
    Mar 2014
    Location
    Ul'dah
    Posts
    27
    Character
    Seselu Selu
    World
    Shiva
    Main Class
    Summoner Lv 60
    Quote Originally Posted by Runic View Post
    SE said if you want better routing for less 90k* an option will be available in the cash shop in the near future


    *will only lower 90k rate by 10%
    please look forward to it
    (1)

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