Yeah, like I said, they don't need to say that they're working on a fix or whatever, just any kind of acknowledgement that there is a problem, saying it's not at their end or that they simply don't know what it is, would be better than nothing.

I've also had no connection issues with the game since switching to the PS4 version back in the summer, aside from the DDoS thing a while back, and rare instances of very minor lag, so for a problem to persist like this is sort of a big deal.