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Thread: PS4 Upgrade

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  1. #1
    Player
    LilRedAlchemist's Avatar
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    Aug 2013
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    Adama Oz
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    Behemoth
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    Conjurer Lv 50
    Follow up question, does anyone know if I delete the user profile thats wrong (aka the email address I don't use) will my upgraded copy of ARR be gone as well? I don't want to accidentally add anything else to that account/user?

    Also do you think I'd be able to contact sony and have them 1 get rid of that account as a whole and 2 transfer that game over to the right account?

    The internet is a series of tubes!!!
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  2. #2
    Player
    Saccharin's Avatar
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    Blue Kitty
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    Quote Originally Posted by LilRedAlchemist View Post
    Also do you think I'd be able to contact sony and have them 1 get rid of that account as a whole and 2 transfer that game over to the right account?
    Can't hurt to try. You're better doing it as soon as possible because if they can they might not do it for you 6 months down the line.
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  3. #3
    Player
    Yurimi's Avatar
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    Nixi Sarcia
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    Leviathan
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    Astrologian Lv 70
    Quote Originally Posted by LilRedAlchemist View Post
    Follow up question, does anyone know if I delete the user profile thats wrong (aka the email address I don't use) will my upgraded copy of ARR be gone as well? I don't want to accidentally add anything else to that account/user?

    Also do you think I'd be able to contact sony and have them 1 get rid of that account as a whole and 2 transfer that game over to the right account?

    The internet is a series of tubes!!!
    I would recommend contacting customer support so they can go through the hoops to link it to your proper account before doing anything like that, I believe they have a customer service area on their site specifically for that. Better safe than sorry.

    EDIT: found the link for you http://support.na.square-enix.com/fa...la=1&kid=68223

    You could try contacting sony but I dont believe there is anything they can do I am fairly certain this would need to be solved via square enix account support
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    Last edited by Yurimi; 12-06-2014 at 07:59 PM.

  4. #4
    Player
    Saccharin's Avatar
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    Quote Originally Posted by Yurimi View Post
    You could try contacting sony but I dont believe there is anything they can do I am fairly certain this would need to be solved via square enix account support
    He tired his SE account to the wrong PS account. That would be Sony he would have to contact.
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  5. #5
    Player
    Yurimi's Avatar
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    Quote Originally Posted by Saccharin View Post
    He tired his SE account to the wrong PS account. That would be Sony he would have to contact.
    I did some looking around before posting in this topic in regards to this and from everything I could find online Sony reps would say to contact SE.

    An example of someone who contacted sony about this issue and them stating they dont have access to SE accounts can be found here.

    http://community.us.playstation.com/...1525351/page/2

    The page I linked in my previous post leads to a form and is about an improperly linked SEID to the wrong Sony Network account

    As far as I am aware SE would need to unlink the accounts on their end before anything could be done about this and it would be best to contact their support.
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    Last edited by Yurimi; 12-06-2014 at 10:26 PM.

  6. #6
    Player Mogi's Avatar
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    Dec 2013
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    Aria Tsuki
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    Quote Originally Posted by Yurimi View Post

    As far as I am aware SE would need to unlink the accounts on their end before anything could be done about this and it would be best to contact their support.
    Sadly yes Sony is not very good about helping but maybe SE can give you a new code if you tell them what happ but don't del your other psn if you do that it will block everything for the said account just for now like Yurimi says try asking SE
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