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  1. #1
    Player
    silverstag's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Holy Isle
    World
    Cactuar
    Main Class
    Conjurer Lv 50

    Fatal DirectX error

    so i have searched for various ways to address this issue but havent been able to come up with anything as everyone who i have found talking about it have encountered

    directX error 100000 or something like that or where the the driectx crashes the game.

    however my issue is when i log into my game i hit "play" and the screen goes black with a white pop up saying
    "Fatal DirectX error.(30000030)"

    i have tried reinstalling the game.
    i have tried updating the directx to the newest version.
    and i keep seeing various people talking about udating/reinstalling drivers. but i have no idea what they are talking about as i am completely computer illiterate when it comes to GPUs GUIS drivers and all that other computer mummbojumbo.

    ._. help?
    (0)

  2. #2
    Player
    silverstag's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Holy Isle
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    also if it helps the game has been running great! up until todays login. the only thing i can think of that i did to make it do this. last night before i logged out i had adjusted all my games graphics to their highest settings for some awesome screenshots. but forgot to set them back before logging out. and now today i cant log in. :/
    (0)

  3. #3
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Sounds like you may be over stressing something and it's causing the driver to crash. If you were loading it in full screen, you can edit a text file to set it back to standard windowed mode. Or if you were in Windowed mode, you can trim the resolution settings to smaller size to see if it lets you get back in to adjust your settings. If all else fails, you can set them to default via the config button in the launcher, but I think that resets all your HUD elements too... forget.

    Anyhoo... to get to the config file, open your file manager (double click computer or open the folder icon if it's pinned to your start bar). You will need to drll down this similar path:

    C:\Users\<YourWindowsUserName>\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn

    The file you want is FFXIV.cfg. Depending on your view settings, the .cfg may not be showing, so you may only see FFXIV. You can right-click the file and choose "Open With" to open it with any text editor--notepad will work just fine. About 15-20 lines down, there will be a section for <Display Settings>. This will list your windowed screen resolution, your full screen resolution, and then a setting for the mode. It will look something like this:

    Code:
    <Display Settings>
    MainAdapter	
    ScreenLeft	142
    ScreenTop	61
    ScreenWidth	1600
    ScreenHeight	900
    ScreenMode	0
    FullScreenWidth	1920
    FullScreenHeight	1080
    Refreshrate	60
    Most of it is self explanatory for the hardware geeks, but all you really need to worry about are ScreenWidth, ScreenHeight, and ScreenMode. That will be the width and height of your window, followed by the mode of the display--the setting of 0 is for the standard windowed mode. Not sure of the exact values, but considering the order in the menu, 1 may be for borderless window and 2 for full screen. Just speculation there, but 0 is for normal windows mode. Make sure that ScreenWidth and ScreenHeight are set to valid values to fit on your monitor, then set the ScreenMode to 0 ,then save the file. It should now load in a normal window again.

    You could try toggling some of the other settings manually as well. Some are obvious like a 0 to disable AntiAliasing and such... but hopefully by forcing it back to a windowed setting you will be able to get back into the menus and do it that way to be safe.
    (0)
    Last edited by Raist; 12-05-2014 at 11:40 AM.