Quote Originally Posted by Themis View Post
And you get to play the game, do you not?

Sub fee does not have to equate to "complete access to every single thing made by the developers". It means "you can now access the game". You pay to allow connection to the server. I'm pretty sure it says that much in the User Agreement you signed up to before you even started.
People do not pay based on the terms of what paying gives you. They pay based on the value they see in the service. The value in a subscription game is traditionally that you get access to the same content as everyone else, as you are all paying customers. This is a differentiation to the free to play model, which gives a superior service to those willing to pay, in contrast to those who do not wish to pay, or pay less.

Until the cash shop was added, that value was mostly there in this game.

That value is no longer there. Are you really surprised that people are upset about that?