FFXIV has stopped working.

[Dubont]

Today, for some reason, I keep getting the "FFXIV has stopped working" message on the first door cut-scene in the r45 dungeon. It has never done this before now and so far, it has done it 3 times today, and today only.

[Baccanale]

Greetings, Dubont!
Thank you for posting your concerns about your game crashing during a cutscene. In order to make sure that we have sufficient information for a thorough investigation, it would be a great help to us if you provide as many details as you can in the following form:


Platform:
Specify which version of Windows was in use to play the game.

ISP:
Name of ISP you use to connect to the Internet.

Type of Internet Connection:
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Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.
1.Always
2.Sometimes
3.Once (Did not reproduce)
4.Unknown

Character Name:
Which character did the issue occur with?

Race:
Race of your character when the issue occurred.
(Elezen M, Elezen F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

World:
World where the issue occurred.

Class/Skill Rank:
Class and skill rank of your character when the issue occurred.

Physical Level:
Physical level of your character when the issue occurred.

Area and Coordinates:
Area and map coordinates where the issue occurred.

Thanks again for your participation!