Forums, Mods, and GMs. Oh my!

[Autumnfire]

There have been an increasing number of posts from grieved players stating that GMs are directing them to the forums, while simultaneously, mods are posting messages directing players to the GMs.

Perhaps it would be helpful for all parties involved if everyone (players, and all Square Enix employees) received notification of specifically what GMs can and cannot handle.

Wild goose chases are bad for business. If everyone is on the same page, it will better facilitate resolutions.

[Amenian]

Sorry, you're going to need to direct this post to the GMs.

[Bixby]

Please start a party finder with a link to a lodestone blog post about your concern in the PF comments, and have a friend report the party finder to GMs through the in-game support.

But only if it's about glamours.

[Alukah]

Want to know something funny?

[...]
Should you wish to inquire about a forum account action, I would recommend an in game GM call. I recommend the in game GM call, since forum moderation is handled by the GM team, and this would put you in contact with agents who are more likely to understand the actions that were issued.
[...]
LGM Enkrateia

Both groups are actually the same.

[Autumnfire]

Want to know something funny?



Both groups are actually the same.

…… mind blown….

[Sadana]

I think what hurts is when one member of the mod community says one thing and another seems to contradict that message. >.>

[CGMidlander]

Want to know something funny?



Both groups are actually the same.