FF14 not recognizing high-performance processor(defaults to integrated graphics card)

[Shiresan]

Hello all,

I recently re-installed FF14 on an ASUS laptop that I reformatted. I installed the game AFTER updating my NVIDIA drivers. However, even though the laptop contains a GT 745M, the game defaults to the Intel HD Graphics integrated card, as shown below. I also noticed that the font used in some windows, such as the Device Manager, is of worse quality (similar to FF14's client window) when compared to other applications such as Chrome.

Things I did that did not solve the problem: Update drivers, set FF14.exe to run with a high-performance processor in the NVIDIA control panel.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Nicholas\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 8.1 64-bit (6.2, Build 9200) (9600.winblue_r3.140827-1500)
SYSTEM_CPU Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz (4 CPUs), ~2.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS Q550LF.207
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8075.238MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 9355.238MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 909.619GB SYSTEM_FREEDISC_SPACE 856.043GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 1988.871 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.121 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0010.3308
SYSTEM_GRAPHICS_DRIVER_DATE 10/1/2013 12:02:32 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {CEDFA31C-6187-43BF-960E-2A46F4A427F4}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6923
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/28/2013 6:37:16 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CA16A0-736D-11E4-8001444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CBEB60-736D-11E4-8002444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53CE0E40-736D-11E4-8003444553540000}
SYSTEM_INPUT_NAME ASUS Wireless Radio Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53D05830-736D-11E4-8004444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53D9F520-736D-11E4-8006444553540000}
SYSTEM_INPUT_NAME Touchscreen
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53D07F40-736D-11E4-8005444553540000}
SYSTEM_INPUT_NAME Touchscreen
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53E00FA0-736D-11E4-8007444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53E05DC0-736D-11E4-8008444553540000}
SYSTEM_INPUT_NAME Touchscreen
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

[Shiresan]

I should also add that when I run dxconfig, and select the Display tab, it shows the integrated graphics card and not the NVIDIA GT 745M. If I go to device manager and disable the integrated graphics card (while leaving the 475M on), it removes all information on graphics cards in the DirectX diagnostics tool.

[Squa11_Leonhart]

No it doesn't.

See http://forum.square-enix.com/ffxiv/t...dia-Optimus%29

[JeffD]

Use optimus tools to figure out if your nvidia gpu is truly active or not in a game;

http://www.dell.com/support/article/...9/SLN146534/EN