So I had some fun with a GM while reporting RMT activity...

[VoltaAsura]

So, I take it that I have to start talking like a pirate in my reports to get a response or action?

That's kinda crazy. Seriously.

It was a good read, but....really?

[Inzoum]

I've always received a generic response for reporting RMT tells. In fact this morning I had another to report, and didn't have the time to get creative, so I just thanked the team for their work and submitted the details and got the usual copy/paste response in return.

It's part of the process. If you use the "Report RMT advertising" feature in the Support Desk menu and submit your report with the "File Report" button, you'll receive a response which you can either "Close" or "Reply" to. Until you close the ticket, you'll keep getting reminders from Support.

Formerly, we'd either have to submit these using the "Ask a question" feature or "Report Cheating", both of which had different procedures and didn't always follow-up correctly. The process has been greatly streamlined since.


While these Game Masters have been amazing sending personalized responses like the ones in this thread, I can imagine this takes up a lot of their time. I'm sure the distraction is very welcome, but we should also respect these people's work time and keep these roleplayed amusements occasional.