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  1. #1
    Player
    Heal_Bot's Avatar
    Join Date
    Aug 2013
    Posts
    126
    Character
    Gg Wp
    World
    Behemoth
    Main Class
    Warrior Lv 70

    Mog Station error code 401 (and sometimes 601)

    I've been trying to add crysta to my account to buy a Phial of Fantasia, but I keep getting blocked by those errors. I've called my credit card holder and they told me that the payment isn't even getting to them. So it is something on SE's side.

    I have tried:

    Different browsers
    through my phone
    through buying crysta rather than buying the phial straight up
    buying through a VPN
    a different card

    It all comes back to 401/601

    Anyone got a fix for this?
    (0)

  2. #2
    Player
    Heal_Bot's Avatar
    Join Date
    Aug 2013
    Posts
    126
    Character
    Gg Wp
    World
    Behemoth
    Main Class
    Warrior Lv 70
    bump for help :[
    (0)

  3. #3
    I bump too because idk
    Only thing I "think" it could be has to do with the attacks last night on SE servers. Not sure if the mog station was affected or not since I "think" it is based in Japan still.
    (0)
    Last edited by craig_meredith2003; 11-20-2014 at 12:19 AM.

  4. #4
    Player
    Koanyan's Avatar
    Join Date
    Apr 2012
    Posts
    9
    Character
    Koanyan Draconis
    World
    Hyperion
    Main Class
    Gladiator Lv 50
    What you use as card(visa,mastercard). Don't know if true for you or not, for me there is several choice in card list , For example on some website with the service I use that generate 1 time card for me , I need to choose for example visa or the second option that is blue card.On SE case I need to choose Visa but maybe you are on same case as me with other service.
    Also to pay you need your card to be from same country as the one you are to pay. For example you are in UK you need a UK card , you are in USA you need a USA card to process.
    Globalcollect when you try to pay check your location with your IP it seem and check the card country or location.
    (0)

  5. #5
    Player
    Strata's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    21
    Character
    Strata Uykcor
    World
    Excalibur
    Main Class
    Marauder Lv 50
    Its a common error, still exists for me. I have used the same CC back in 1.0 and Legacy and the one time I removed it now I can't add that same card as a option, even tried different cards. Its a common problem and there is a official thread up, that has been having reports for over a year. Nothing has yet to be done about it, and since UltimatePay retired, and it took the PayPal option away to buy Crysta it got worse. The official thread for 401 and 601 errors: http://forum.square-enix.com/ffxiv/t...de-401-and-601
    (0)