Quote Originally Posted by Vespar View Post
I'm sure if it was as simple as natural disasters causing outages in Montreal, SE should have made a statement by now relaying as much.
Having worked in Incident management for a major corporation before (hated that job!) I can say that likely they have not found that to be the problem yet. they only know that traffic isn't reaching over, and have probably called someone at level 3 to say "What is going on, can you please give us updates". other than that, they cant tell what it is, natural disaster, power outage, coffee spill, anything. they just have to wait for Level 3 to call them back and say "this is what happened, this is how its being resolved, this is when it will be fixed."

The person who types those errors, I feel for them. their life and job really sucks.