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  1. #1
    Player
    Vespar's Avatar
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    Quote Originally Posted by tocsin View Post
    No, this is out of their hands. its literally a DNS issue up the internet backbone. anything and everything that has servers in montreal is down, not just SE.

    Level 3 probably had an outage. there are major storms going through the area, and I would not be surprised if the lines are buried under 5 feet of snow.
    I'm sure if it was as simple as natural disasters causing outages in Montreal, SE should have made a statement by now relaying as much.
    (1)

  2. #2
    Player
    tocsin's Avatar
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    Quote Originally Posted by Vespar View Post
    I'm sure if it was as simple as natural disasters causing outages in Montreal, SE should have made a statement by now relaying as much.
    Having worked in Incident management for a major corporation before (hated that job!) I can say that likely they have not found that to be the problem yet. they only know that traffic isn't reaching over, and have probably called someone at level 3 to say "What is going on, can you please give us updates". other than that, they cant tell what it is, natural disaster, power outage, coffee spill, anything. they just have to wait for Level 3 to call them back and say "this is what happened, this is how its being resolved, this is when it will be fixed."

    The person who types those errors, I feel for them. their life and job really sucks.
    (3)

  3. #3
    Player Kaze3434's Avatar
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    Quote Originally Posted by Vespar View Post
    I'm sure if it was as simple as natural disasters causing outages in Montreal, SE should have made a statement by now relaying as much.
    its like you are being willfully ignorant. multiple people have posted the information saying what is going wrong and that the problem isnt being caused by SE, but by packet(the data being sent/received) loss from your isp to nodes(roads for said data to go thru to get to where they need to) that are owned by a specific company that is known to have this problem all the time. please, at least read what people are saying, and not simply dismiss it because "I DEMAND SE FIX THIS BECAUSE REASONS".
    literally dumbed it down to where my mom would understand who and what is causing the problem.

    Quote Originally Posted by Arioche View Post
    (1)
    Last edited by Kaze3434; 11-19-2014 at 06:22 PM.

  4. #4
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    Vespar's Avatar
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    Quote Originally Posted by Kaze3434 View Post
    its like you are being willfully ignorant. multiple people have posted the information saying what is going wrong and that the problem isnt being caused by SE, but by packet(the data being sent/received) loss from your isp to nodes(roads for said data to go thru to get to where they need to) that are owned by a specific company that is known to have this problem all the time. please, at least read what people are saying, and not simply dismiss it because "I DEMAND SE FIX THIS BECAUSE REASONS".
    literally dumbed it down to where my mom would understand who and what is causing the problem.
    Actually I wasn't demanding SE to do anything. I was requesting other users to stop posting unconfirmed misinformation, and it would seem my hunch was right it was a DDoS attack and not "packet loss" between American ISP's and their users.
    And yeah... SOURCE:http://na.finalfantasyxiv.com/lodest...c98757b05b88f3 So I guess I win the internets! :P
    (1)
    Last edited by Vespar; 11-19-2014 at 09:41 PM.

  5. #5
    Player
    Tupsi's Avatar
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    Quote Originally Posted by Vespar View Post
    And yeah... http://na.finalfantasyxiv.com/lodest...c98757b05b88f3 So I guess you can eat your words lol?
    No, she is still correct and it's been reported numerous times. The current issue may be DDoS, but Level3.net has been causing issues for SE for the past year for numerous people. Also notice how her post said: "Not caused by SE", so regardless, she is still correct even in that regard, so there's no "words to be eaten", sorry Vespar.
    (0)

  6. #6
    Player
    Vespar's Avatar
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    Quote Originally Posted by Tupsi View Post
    No, she is still correct and it's been reported numerous times. The current issue may be DDoS, but Level3.net has been causing issues for SE for the past year for numerous people. Also notice how her post said: "Not caused by SE", so regardless, she is still correct even in that regard, so there's no "words to be eaten", sorry Vespar.
    People kept saying in this thread that level3 had an outage... But SE has just confirmed this wasn't the case. So Im less inclined to believe the folks who kept providing "misinformation" which was again... MY ONLY argument towards people on here. Packet Loss and DDoS attacks are two entirely different things, though they may be apples and oranges to someone who has no clue. Which is why, rather than believing the misinformation, I requested folks wait to hear SE's word on the matter and it turns out my hunch was right.
    (0)
    Last edited by Vespar; 11-19-2014 at 09:54 PM.

  7. #7
    Player
    Tupsi's Avatar
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    Quote Originally Posted by Vespar View Post
    People kept saying in this thread that level3 had an outage... But SE has just confirmed this wasn't the case.
    That's the thing actually - Level3.net did have an outtage recently and is currently having spotty outtages, it just happens that wasn't the case for XIV the past 2 days, however people who say level3 causes issues are correct since that too has been confirmed by numerous companies, but level3 happens to be the biggest (and cost effective) data solution people use (and clearly a pretty solid contract that companies can't just sign out of.)

    So people naturally pointed towards that because that has already been confirmed to be a problem with some MMOs and services recently.
    (0)

  8. #8
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    Squintina's Avatar
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    DDOS still has to go through hops. It doesn't just magically show up at the server... Since it seems the servers are near level 3 hops, it would make sense that a DDOS would end up both affecting the server AND level 3 traffic. Level 3 having issues is an indicator of either bad switches, or an overload. A DDOS powerful enough could cause the 2nd so if anything the level 3 issues were an indicator of a possible DDOS that was packeting through their hops.

    Which in the end - still not SE's fault
    (1)

  9. #9
    Player
    Raiker's Avatar
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    Quote Originally Posted by Kaze3434 View Post
    its like you are being willfully ignorant. multiple people have posted the information saying what is going wrong and that the problem isnt being caused by SE, but by packet(the data being sent/received) loss from your isp to nodes(roads for said data to go thru to get to where they need to) that are owned by a specific company that is known to have this problem all the time. please, at least read what people are saying, and not simply dismiss it because "I DEMAND SE FIX THIS BECAUSE REASONS".
    literally dumbed it down to where my mom would understand who and what is causing the problem.
    http://na.finalfantasyxiv.com/lodest...755.1415578618

    End of argument. Sorry folks!
    (1)