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  1. #1
    Player
    DukeKamaleone's Avatar
    Join Date
    Apr 2012
    Posts
    13
    Character
    Duke Kamaleone
    World
    Ragnarok
    Main Class
    Arcanist Lv 50

    Data Center Connection Error

    "Connecting to data center"... "The Lobby server has encountered an error." All the time this error trying to log in for hours and when I finally could log in... in less than an hour out from server and again the same....

    Please solve that problem soon!! We trust on you developers!!!!

    (Data Center: Chaos // Server: Ragnarok)


    PD: I think after solve this problem would be great some kind of compensation for the inconveniences please.
    (0)

  2. #2
    Player
    Ballistic's Avatar
    Join Date
    Aug 2013
    Posts
    21
    Character
    Helspeth Asagiri
    World
    Siren
    Main Class
    Pugilist Lv 50
    Quote Originally Posted by DukeKamaleone View Post
    PD: I think after solve this problem would be great some kind of compensation for the inconveniences please.
    Subscription fee of $15 a month, divided by 30 days comes out to 50 cents a day and about 2 cents an hour. The servers have been down about an hour. You want to be compensated for 2 cents?
    (2)

  3. #3
    Player
    Eshura's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    96
    Character
    Kanika Khayyam
    World
    Balmung
    Main Class
    Dancer Lv 82
    Quote Originally Posted by Ballistic View Post
    Subscription fee of $15 a month, divided by 30 days comes out to 50 cents a day and about 2 cents an hour. The servers have been down about an hour. You want to be compensated for 2 cents?
    Sometimes its the thought that counts. And while we are paying pennies an hour when broken down we are paying a lump sum, not that 15$ is a huge amount or anything.
    (0)

  4. #4
    Moderator Shmanington's Avatar
    Join Date
    Jul 2014
    Posts
    32
    Dear Players,

    We would like to you inform you that this matter has been brought to our attention, and is already being addressed at this time. Should you wish to keep informed, you may view updates at:

    http://forum.square-enix.com/ffxiv/t...-16-Nov.-17%29

    In order for us to better address our customers, we are consolidating all concerns on this matter into one thread. Should you wish to contribute feedback on this matter, you may do so at:

    http://forum.square-enix.com/ffxiv/t...4375-Lag-Spike

    All other threads regarding this matter will be closed.

    Thank you for your patience and cooperation!
    (1)