How do you restore trust?

[Reinheart]

You put a subligar on top of that persons head and give them a big hug, and they will magically want to return to the game.

[Fiosha_Maureiba]

You put a subligar on top of that persons head and give them a big hug, and they will magically want to return to the game.

Reinhart is also correct. If I saw Yoshida, Uematsu, Tanaka, and Wada holding hands, skipping in a meadow in La Noscea in multi colored subligar, I would have bought the game right then and there. Alas, I didn't wait for that to happen.

[BoltNixter]

You put a subligar on top of that persons head and give them a big hug, and they will magically want to return to the game.

That is abs true! Even if it dosent make you magically come back. We on the other hand will have a blast laughing!

[Shikaree]

You put a subligar on top of that persons head and give them a big hug, and they will magically want to return to the game.

You know wearing subligar on the head should inflict confuse status while wearing. I mean look at the Ozzie Pants.

[DoctorMog]

Actually,

Many of us have been driven to responding to posts like yours with sarcasm and crude humor.


BECAUSE:
Quite frankly, if a thread pops up with ANYTHING to do with "HOW WILL SE RECOVER" or "OMG THIS IS TERRIBLE" or "GG SE" and ANY flavor of such nonsense, is going to be trolled by those of us who are fed up with the doomsday crap and just want to let SE do their work without being ridiculed.

They KNOW by now whats wrong with the game. They MADE the mistake, they ADMITTED it, they are TRYING to fix it.

They don't need the BS.

They need CONSTRUCTIVE criticism.

Notice the BOLD word.

Next time anyone has an issue, post your CONSTRUCTIVE suggestion on how to FIX it.

Not your butthurt story on why they screwed you, and now you are quitting because WoW does it better.

Nobody cares.
The whining needs to stop.


Love,
Mog


Edit: Disclaimer:

This post is not directed right at the OP. Its more of an observation and not an excuse as to why he got the sarcastic response per-say.

I agree with the OP, I can't say how they will restore the vision of FFXIV to people who saw the bad reviews.

Maybe the PS3 release (and the following RE reviews will do it?)

[Greed]

simple >>>> ps3

[GhostInfinity]

You rebuild trust in your fanbase by listening to it and making the improvements the majority asks for imho.

[Ferth]

I've actually been wondering this very thing... the one thing SE has going for them is that the game can effectively be relaunched to a new audience on the PS3. But I'm curious what plans SE has in terms of reconnecting with the lost PC player base.

Almost every MMO now has a pseudo pyramid scheme referral program, and I think that would be a good place to start. Allowing current players to send trials to friends, providing perks to both the friends referred and the players who do the referring.

Also a welcome back campaign after the game has officially re-launched giving players who quit during this restructuring period but never came back a chance to try the game again before they start paying. Basically allowing them to have their trial period upon returning, rather than giving a static period after they announce the free trial will end.

Too often I see people with the attitude of "If you don't like it, go away." On the one hand I can certainly understand their point of view, the game isn't great but no one is twisting your arm, and after so long of hearing everyone complain about the same things in varying degrees of vehemence it can be wearisome.

But given it's current position, the attitude shouldn't be "Go away," it should be "Please, be less vehement."

We are all aware of the time it's taken for the the big ticket fixes to be implemented... we are all impatient and frustrated... If you have a suggestion, make it. If you disagree with someone's suggestion be gracious and supportive in your critique rather than snide and abrupt.

Sadly, humans are humans. We can't enforce decency, and furthermore on any given day even the most stoic, hopeful fan can turn into a rude, savage troll.

[Mikita]

Assuming they make a game better than everything out there and nobody knows but us. How would they get around that?

This game has a terrible reputation. Not only do they need to fix the cause of that. They also need to fix the effects of it.

Mass market advertising can help build interest quite a bit because even in this day and age, not everyone checks (or believes, thankfully!) online reviews and message boards. ^^

The sad truth is that people who are unhappy about something tend to be a lot more vocal.
People who are happy tend to be quietly so.

If you enjoy this game, it could help if you put on your flameproof suit and share your positive experiences online. It can feel like fighting a tidal wave of hate, but there are people who appreciate hearing "the other side" of the story.

[Picoman]

Actually, i think the Chinese servers may provide enough income for the game to survive.
Isn't it the case that 6mil of the 12mil WoW subs come from their Chinese version?

For JP, NA and EU we got PS3 launch and maybe Steam?
Hopefully that will boost our servers up enough to actually fill the three starter cities.