How do you restore trust?

[Azurymber]

I'm sorry there are so many trolls here.

I don't think they will have an easy time restoring trust. I doubt a marketing campaign will work because most people check reviews before signing up to an MMO, and the reviews for this game are horrid.

I guess the best solution would be to release the game on ps3 with 3 months free. and then 6 months after that release the game on PC for free with a 2-week trial. Basically let players gain trust though experiencing the game. But i doubt that will happen for RMT reasons. So i doubt this game will be overly popular in the west.

[Mikita]

I'm sorry there are so many trolls here.

I don't think they will have an easy time restoring trust. I doubt a marketing campaign will work because most people check reviews before signing up to an MMO, and the reviews for this game are horrid.

Probably exactly right for experienced gamers.

A mass market advertising push would probably be more effective in attracting people who are new to the genre -- like I was when I started FFXIV. My interest was piqued when I stumbled across a trailer on YouTube, and so I decided to give it a try -- my first MMO ever.

I had no expectations based on prior experience coming into this game, and perhaps that is why I have continued to enjoy it so much even 10 months and countless, countless hours later.

Tera has been making a HUGE push here in Japan. They are getting quite a bit of attention even among the non-gamer audience, which is something that Square could probably learn from, if/when they decide to release the PS3 version and "re-launch" this game.