Please Consider Helping New Players

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Earlier today I got into an in progress Haukke Manor normal mode when I did my low level roulette on my Ninja.

The group had done the first boss and were fighting mobs on the staircase going down to the basement. The first message in party chat I get was from the Arcanist and read something like "Hope you can handle a bad tank, our last DPS left."

Followed by "Stupid tank doesn't hold hate."

Now, the first thing that came to mind was "This ACN is a prick." As I get to them I notice the ACN had switched to Topaz Carby to get the mobs off him and the CNJ. The Marauder tank was off on his own soloing down a mob.

So I help kill off the mobs killing the healer and ask "Have you tried giving him advice?"

ACN Response: "Yeah, stupid tank doesn't listen."

Followed by the tank replying: "F**k off."

So it was clear either the tank didn't listen OR their "advice" was calling him bad and stupid. It turned out to be the latter.

I offered some advice and explained Overpower and the Skull Sunder combo uses (was mainly doing the Maim combo from what I could tell). Lo and behold, suddenly the tank held 3 mobs at once. The rest of the dungeon I gave a bit of advice when I could. While it didn't exactly go extremely smoothly after that, hopefully now that tank hopefully understands the job and role a bit more from my limited knowledge of MRD's mechanics.

TL;DR?

Don't scare the new players away by being a bloody prick and expecting everyone to know their role inside and out. If someone is clearly having trouble understanding their job, maybe offer advice instead of just calling the person "bad" and "stupid".

And if you do offer advice, do it in a non-condescending manner. If you say something in a condescending or scathing way you still make the person feel like they're stupid or bad. You don't want that if they can learn!