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Thread: Really SE?

  1. #1
    Player
    RiverTams's Avatar
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    Mar 2014
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    Limsa Lominsa
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    129
    Character
    Kiki Altmara
    World
    Hyperion
    Main Class
    Weaver Lv 51

    Really SE?

    I buy your game on your website so I can get a code for my account, however I purchase it, money is instantly withdrawn from the bank and I receive NO CODE nor do I get a confirmation email. Only on my purchase history says I bought your game.

    You're quick to retrieve my money but not give me what I paid for.
    (0)

  2. #2
    Player
    RiverTams's Avatar
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    Mar 2014
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    Character
    Kiki Altmara
    World
    Hyperion
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    Weaver Lv 51
    hello gms anywhere?
    (0)

  3. #3
    Player
    RiverTams's Avatar
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    Mar 2014
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    Limsa Lominsa
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    Character
    Kiki Altmara
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    Hyperion
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    Weaver Lv 51
    Are there any gms that can help me out?
    (0)

  4. #4
    Player Lexia's Avatar
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    Aug 2013
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    3,509
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    Lexia Lightress
    World
    Balmung
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    Ninja Lv 86
    You have to contact Digital River as they run the online store not SE. Digital River has a infamous reputation.
    (0)

  5. #5
    Player
    Aangeliceus's Avatar
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    Mar 2011
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    Gridania
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    Character
    Asteria Terzi
    World
    Hyperion
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    Paladin Lv 90
    FWIW, I had the same thing happen and the product never came. I filed a dispute with PayPal (payment method) to get my money back. I still haven't gotten a reply from them, unless it got put in the spam folder... but I did check. So... yeah....

    Instead, bought it off Amazon.com (same price/product) and the code was delivered in my email within a minute of completing the purchase. Just did this recently to add a second account for my kid...
    (0)

  6. #6
    Player
    Oberin's Avatar
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    Nov 2014
    Location
    Ul'Dah
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    20
    Character
    Oberin Royle
    World
    Mateus
    Main Class
    Gladiator Lv 75
    Quote Originally Posted by Aangeliceus View Post
    FWIW, I had the same thing happen and the product never came. I filed a dispute with PayPal (payment method) to get my money back. I still haven't gotten a reply from them, unless it got put in the spam folder... but I did check. So... yeah....

    Instead, bought it off Amazon.com (same price/product) and the code was delivered in my email within a minute of completing the purchase. Just did this recently to add a second account for my kid...
    +1. And Amazon has the digital download version (aka a code via e-mail) cheap most of the time. Right now, for about the same price as a one month subscription. Cheaper than the digital river store, and works great. Heck, if somehow you DON'T get an e-mail, you can always login to your Amazon account and go to "My Digital Orders" (Or something to that effect) and find the codes there.
    (0)