I'd like to address a issue with a friend that is a new player to the game.

Now he has started collecting Soldiery and Poetics for his weekly cap we are going to need a way to get Sands of Time/Oils/Unidentified Allagan Tomes.

Considering a party of 8 of us have been in the DF for Crystal Tower (so he can unlock Syrcus Tower) for 140 minutes.

This is the events we have encountered whilst trying to do Crystal Tower.

1) 140 Minute waiting with still no luck.
2) Earlier in the day than the above point. We also waited 113 minutes.
3) The queue finally allowed us to go in and guess what? A player withdrew!
4) The requirements need to be changed. I understand it's part of the questline but it's not even possible to be able to complete this without waiting 3 hours for it to finally allow us to go in. Then hope and hope we do not have somebody withdraw out of 24 players.

We can not progress whilst these issues are happening.