Here, a proposal I made on another thread about this:
What about adding a third button to the queue pop dialog box: "Pass." Clicking it would cause the queue to ignore you for (time remaining on queue timer)+60 seconds without removing you from the queue. After that time passed, you would be back in the queue at the same place you were. Limit it to one pass per queue. Heck, allow you to pass before your duty even pops via the duty window interface, that way people can use it to go to the bathroom while in queue.
Then, you can shorten the commencement time to 30 seconds. This way, when someone is in one of those horrendous 120 minute queues and their duty pops while they're crafting or unable to lose aggro or in a cutscene, they can click the "Pass" button immediately, making it so the rest of the party doesn't have to wait even the 45 seconds for them they now have to wait. By adding the time remaining to the pass time, there's no advantage to waiting until the last second to pass. Then, the person who passed knows their queue is likely to pop soon, so they can get themselves ready and sit around. Now, instead of them having to sit around for two hours doing nothing, they have to sit around for 1-10 minutes.
The people who can't click commence immediately are benefited because they don't have to requeue and are not punished for withdrawing. The other people in the duty are benefited because they don't have to wait the full 45 seconds for people who can't click commence immediately to frantically try to get to safety. Everyone else in the queue is benefited because this will cause queues to move along quicker, meaning less time that healers and tanks sit in queues, which means more healer and tank time to run dungeons. People who like using bathrooms are benefited because they can pause their queue timer without exiting it. Everyone saves time. Everyone wins.
And despite not knowing their internal data structure, it can't be hard to insert an "ignore me for now" flag that the duty finder ignores, but which doesn't change someone's place. Already, if the person is of the wrong role, they're skipped over. This is just like setting their role to "afk" for a minute or so then putting it back.


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