House graphics fail to load when teleporting from Subsection to main Housing ward

[Inzoum]

Time: 2014-11-03 06:45 (latest occurence)

Frequency: Sometimes

World name: Masamune

Character name: Inzoum Zimia

NPC name: N/A

Monster name: N/A

Class/Level: Any

Party or solo: Any

In-game time: Varies

Area and coordinates: Lavender Beds Ward 1

Steps:
1. Log out of the game in the Lavender Beds Ward 1 Subsection (I was in front of my private house in Plot 45)
2. Close the Final Fantasy XIV client entirely
3. Log back into the game and stay in current zone
4. Teleport to Free Company estate in Lavender Beds Ward 1 (main section, Plot 21 in my case) using the "Teleport" menu
5. Graphics for all houses are missing, showing instead the red construction zone. Graphics for outside furnitures are loaded OK and are usable normally. Graphics for stabled Chocobos appear underground. "Entrance" point is still visible but cannot be activated as it is positionned too far inside the red zone.

Fixes:
Solution 1: Open the "Remodel Exterior" menu, House graphics are loaded correctly at that point (including all other houses)
Solution 2: Move or Teleport out of the zone, and back in (including going to and from Subsection)
Solution 3: Log out and back in to the game

Notes:
- You can consult these images demonstrating the bug in action.
http://storage.inzoum.com/ffxiv/ffxi...014_064045.jpg
http://storage.inzoum.com/ffxiv/ffxi...014_064143.jpg
- I have not noticed the bug happening when logging in from another zone in the game (for example: logging in in Coerthas, first teleporting to my Private House in the subsection, then teleporting to my FC house in the main ward). It seems to happen exclusively when logging in at the subsection and teleporting to the main ward directly.

Connection Specs
- Type of internet connection/provider: Belgacom VDSL2 (30Mbps)
- Modem maker/model number: bbox2 (Belgacom-branded Sagem modem)

PC Specs
-=-=-=-=- System Information -=-=-=-=-

SYSTEM_OS Windows†7 …dition Familiale Premium 64 bits (6.1, version 7601) Service Pack 1 (7601.win7sp1_gdr.140706-1506)
SYSTEM_CPU Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz (4 CPUs), ~3.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
SYSTEM_LANGAGE franÁais (ParamËtres rÈgionaux†: franÁais)
SYSTEM_MEMORY 8173.238MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16344.656MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 146.386GB SYSTEM_FREEDISC_SPACE 47.010GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 319.276GB SYSTEM_FREEDISC_SPACE 195.738GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 650 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 650 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1990.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1360 x 768 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3788
SYSTEM_GRAPHICS_DRIVER_DATE 20/05/2014 03:44:03
SYSTEM_GRAPHICS_DRIVER_LANGAGE Anglais
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Haut-parleurs (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {01772214-D0C3-41E7-BFB9-651C6997978C}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6402
SYSTEM_SOUND_DRIVER_LANGAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 28/06/2011 12:15:22
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {036D77D1-88F3-46C3-AC56-376F3E48365E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6402
SYSTEM_SOUND_DRIVER_LANGAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 28/06/2011 12:15:22
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {80EE5FC5-0B1A-406E-BDE0-065140FBB458}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6402
SYSTEM_SOUND_DRIVER_LANGAGE Anglais
SYSTEM_SOUND_DRIVER_DATE 28/06/2011 12:15:22

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: N/A
Laptop Model Number: N/A

Gamepad Manufacturer: Microsoft
Gamepad Model Name: Xbox 360 Wired Controller
Gamepad Part Number: N/A

Browser Information
- Name and version of the browser currently in-use: Firefox, latest
- Internet Explorer Version: ?

[RakaMaimhov]

My friend (who is on Excalibur) had this exact problem, he showed us screenshots of it, so I can confirm it exists as an issue for more than just you. It happened in the goblet subdivision for ward 1. Zoning fixed the issue, does that fix it for you?

I live in a Lavender Beds sub (on Excalibur) and I've personally never seen this bug. Maybe it is your Nvidia card as my friend uses that brand as well, and I do not.

[Inzoum]

Yes, zoning fixes the issue as mentioned in my original post.

I doubt it's an Nvidia issue. The game really seems to consider the house is "not constructed", and prompts that you "cannot enter construction zone" when you try to walk in. This zone is actually a little larger than the actual house, as evidenced by the placement of some furnishings (mailbox and such). If it were purely graphical, it wouldn't display or would display incorrectly and that would be it.