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  1. #1
    Player
    Enirehtak's Avatar
    Join Date
    Oct 2013
    Posts
    5
    Character
    Temperance Wolfsblood
    World
    Diabolos
    Main Class
    Conjurer Lv 50

    Error 601 (NOT my bank, I did call them!)

    Alright, so a few days ago I tried to reactivate my account. I kept getting the error 601/401 so I called the support number. At that time I was told that the Square Enix system was blocking my card, that it hadn't even gotten passed that to go to my bank.
    My fiance bought me a time card and I was able to resub that way.

    Today I tried to register my card again, more than 24 hours since the last error. It once again gave me the 601 error. I called the support number and I spoke to a helpful individual who told me some of the details of why this was happening, namely because my fiance had originally paid for my sub back before I stopped playing. He said he would try to get the block lifted on MY card so that I could go ahead and register it and to try it in 10 minutes, but to check with my bank to make sure there were no issues there.

    I have spoken with my bank, they show NO attempts from SE, NONE. There is nothing blocking the 1$ hold, they even said it's perfectly normal as most companies do that anyway. I tried again after finishing with them, and still the Error 601.

    WHY, why are you blocking me SE? It's not my bank, it's YOU! I'm stuck with 56 days of play time from the time card, and no way to transfer to the server my fiance is on. This is unacceptable. Your system is blocking this. Why can't you fix it?
    (1)

  2. #2
    Player
    Captaindownsyndrome's Avatar
    Join Date
    Mar 2011
    Posts
    398
    Character
    Fate Raines
    World
    Sargatanas
    Main Class
    Gladiator Lv 50
    im getting same thing tried 2 different card starting fill that dont want me to play i have only 5 days left before get kicked from game
    (0)
    Last edited by Captaindownsyndrome; 11-04-2014 at 10:16 AM.

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