Intermittant Crashing

[Natakeu]

I have followed all the steps from Microsoft windows 8.1 to troubleshoot the issue from their side. The issue at hand is that while running the game I consistently get windows to crash with the error Critical_Process_Died. In my last encounter with it happening the game responded with a sub prompt before windows forced a complete shutdown and reboot. I was not able to read what the prompt said because windows reacted so swiftly. Furthermore the issue seems to happen primarily when I am in a dungeon instance. The when of the error remains a mystery to me since it can happen at any time. The only thing I wish to add is that this problem only started to happen after the update to 2.4.