I find it unlikely that on a regular occurrence someone would miss their queue 3 times in a day due to not being able to get back to the computer because they stopped. If this is the case it's likely you don't have time to play due to real life matters that should be attended to first. It's massively cut down on the queue-trolling and I'm sorry that a few innocents were caught in the mix. As for pre-mades just make sure you make use of the Ready Check before you actually queue up.