Error 1016 Bug!

[Lenoir]

I have been told by tech support live chat to post here as well!


ISP:
Comcast

Type of Internet Connection:
Cable

Internet Connection Speed:
18mbps download 8mbps upload/ Excellent

Date & Time:
4am EST 10/28/2014

Frequency:
State how frequently the issue occurs. Please select from the following.
Always

Character Name:
Elenore Weever

Race:
Race of your character when the issue occurred.
Hyur Female

World:
Balmung

Class/Level:
50 Blacksmith

Area and Coordinates:
The Lobby screen

Party or Solo:
Solo

NPC Name:
None

Monster Name:
None

In-Game Time:
Unsure

Steps:
1: Start game
2: Highlight character in question. Graphics and character information do not load
3: Attempt to log in, receive error 1016 "Cannot obtain world data"
4: Attempt to log in with other character on same world, succeeds.


All other characters can be logged in and out without issue. Elenore Weever is the only one not able to gain access to the world.

[Lenoir]

Spoke to GM! Was unable to fix the problem but we were able to get additional info to dev team... I'm keeping my fingers crossed.