Framerate drops after custscene "The Price of Integrity"

[Leknaat]

Platform: Windows 7
ISP: Cox
Type of Internet Connection: Cable
Internet Connection Speed: Cable
Date & Time: Current
Frequency: Unknown
Character Name: Leknaat Phoenix
Race: Lalafell
World: Figaro
Class/Skill Rank: Alchemist 45
Physical Level: 50
Area and Coordinates: Walcher at Wineport
Party or Solo: PT
NPC Name: Walcher
Monster Name: N/A
In-Game Time: N/A
Steps:
1. Talk to Walcher. Framerate goes to crap after it.

My friend in the PT was fine.

[Seif]

Same happens to me AFTER most of the mission cutscenes. It seems like a cruel joke at first I waited for months for even handful of new cutscenes and now that we have a few they break the rest of the game =(

[Leknaat]

I've logged out and into a second character before just to find the fraramerate drop is still there.

Completely closing out FF14 seems to fix it but... If I'm in the middle of a quest I'm constantly afraid another cutscene will just put me in the same boat again (it has happened before) so I struggle through the choppy nausea inducing slideshow to complete the quest then close out ff14.

[Xophious]

Greetings you two!

I apologize for the trouble you have been going through with the sudden framerate drop. The thread was moved over from In-Game Bugs to Technical Support. They may be able to help resolve the concern here. Thank you for posting!

[Zuellni]

Yea, I ran into this problem again at the Dzemael Darkhold with the gate opening cutscene and added it to my original post here. I've noticed that when the bug happens everything on my PC is lagged up affecting everything from minimizing the app or moving a moving a folder window around the screen. I'm start to think this may be a problem with the game application itself rather than an in-game bug.

What are your system specs Leknaat? Maybe we'll find some similarities with our PCs.

My system specs in the spoiler:

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

Operating System Microsoft Windows 7 Ultimate Edition Service Pack 1 64bit (build 7601)
Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
Number of Processors Logical Core Count 8 Physical Core Count 4
BIOS BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
ASUS P8P67 DELUXE
Language English (Regional Setting: English)
Physical Memory 16360.770MB
Virtual Memory 2047.875MB
Page File 32719.734MB
Storage C:\ Hard Disk Drive Total Disk Space 232.786GB Free Disk Space 151.891GB
Storage D:\ Hard Disk Drive Total Disk Space 600.973GB Free Disk Space 221.149GB
Storage E:\ Hard Disk Drive Total Disk Space 1397.263GB Free Disk Space 73.642GB
Storage G:\ Hard Disk Drive Total Disk Space 97.661GB Free Disk Space 94.884GB
DirectX Version DirectX 11
Graphic Device(s) NVIDIA GeForce GTX 580
+Device \\.\DISPLAY1
+Chip GeForce GTX 580
+Maker NVIDIA
+Video Memory 1503.438 MB
+Shared Video Memory 2559.852 MB
+DAC Type Integrated RAMDAC
+Display Mode 1920 x 1080 (32 bit) (60Hz)
+Driver nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
+Driver Version 8.17.0012.7533
+Driver Date 24/05/2011 11:09:12 PM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Graphic Device(s) NVIDIA GeForce GTX 580
+Device \\.\DISPLAY2
+Chip GeForce GTX 580
+Maker NVIDIA
+Video Memory 1503.438 MB
+Shared Video Memory 2559.852 MB
+DAC Type Integrated RAMDAC
+Display Mode 1920 x 1200 (32 bit) (59Hz)
+Driver nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
+Driver Version 8.17.0012.7533
+Driver Date 24/05/2011 11:09:12 PM
+Driver Language English
+Vertex Shader 3.0
+Pixel Shader 3.0
+Vertex Texture Supported
Sound Device(s) Speakers (Realtek High Definition Audio)
+Device ID {61257250-1973-4C64-95C7-9F56DC31F206}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.6235
+Driver Language English
+Driver Date 02/11/2010 4:33:10 AM
Sound Device(s) SONY TV XV-1 (NVIDIA High Definition Audio)
+Device ID {06F9227B-FF1F-4597-8F29-AFF709392DEB}
+Device Name nvhda64v.sys
+Driver Version 1.02.0023.0003
+Driver Language English
+Driver Date 24/05/2011 11:09:17 PM
Sound Device(s) Realtek Digital Output (Realtek High Definition Audio)
+Device ID {4912F572-D96E-44E5-B113-2785870ECAAA}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.6235
+Driver Language English
+Driver Date 02/11/2010 4:33:10 AM
Sound Device(s) Realtek Digital Output(Optical) (Realtek High Definition Audio)
+Device ID {FAED7F3F-BC2D-45AF-A9EE-F0BDE41678A9}
+Device Name RTKVHD64.sys
+Driver Version 6.00.0001.6235
+Driver Language English
+Driver Date 02/11/2010 4:33:10 AM
Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
+Name Mouse
+Notes Axis 3 Button 8 Field of View 0
Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
+Name Keyboard
+Notes Axis 0 Button 128 Field of View 0
Input Device(s) {548EEC40-6850-11E0-8002444553540000}
+Name HID-compliant consumer control device
+Notes Axis 0 Button 10 Field of View 0
Input Device(s) {32232030-6A22-11E0-8002444553540000}
+Name Programmable Hotkeys
+Notes Axis 0 Button 669 Field of View 0
Input Device(s) {1264ED30-68AD-11E0-8003444553540000}
+Name MotioninJoy Virtual Game Controller
+Notes Axis 0 Button 0 Field of View 0
Input Device(s) {1264ED30-68AD-11E0-8004444553540000}
+Name MotioninJoy Virtual Game Controller
+Notes Axis 0 Button 0 Field of View 0
Input Device(s) {1264ED30-68AD-11E0-8007444553540000}
+Name MotioninJoy Virtual Game Controller
+Notes Axis 8 Button 20 Field of View 1

[Saifaa]

I have the exact same problem.

In-game lag after cutscenes, (and when there's a second cutscene, if you managed to get until there, it's back ok for the time of the CS, but in-game is dead)

Lag affecting the whole PC, resolved by completely exiting FFXIV, not only logging out.

Friend in party wasn't affected.

I'm thinking about a game-System specs. bug.

Mine is:

Win7 64,
ASUS P6T Deluxe v2,
i7 920
6GB DDR3
MSI 580GTX (tryed 3 different drivers versions)


Can other people who have the bug report their System specs as well? I think we're not the only one having this exact same problem.

[Zephir]

mmmmhhhh i make a lot of try when I read about this problem.

Win 7 64 bit
I7 2600k
Saberthoot P67
8GB RAM
GTX 590

I ran in this framerate drop with 2600k @3400 mhz (Stock)
After this i return to my usual daily OC @4500-4700 mhz and no framerate drop happen.


Surfing the net i see that a lot of person that have an SSD have this problem becouse they disable pacaging file to preserve SSD lifespan, but without this sometimes with RAM heavily used they trigger this lag.

[Zuellni]

So far the two similarities I see we all have is that we're all running an Asus motherboard and using an Nvidia card. I wonder what Leknaat is running?

[Diraco]

mmmmhhhh i make a lot of try when I read about this problem.

Win 7 64 bit
I7 2600k
Saberthoot P67
8GB RAM
GTX 590

I ran in this framerate drop with 2600k @3400 mhz (Stock)
After this i return to my usual daily OC @4500-4700 mhz and no framerate drop happen.


Surfing the net i see that a lot of person that have an SSD have this problem becouse they disable pacaging file to preserve SSD lifespan, but without this sometimes with RAM heavily used they trigger this lag.

It seems odd that it would be a RAM usage problem on a an 8GB machine w/o pagefile: Even on 64 bit windows, the game can only use 2GB at the most, since it's 32-bit and doesn't have the large address flag enabled. Maybe try not having chrome & firefox with 200 tabs each open at the same time while playing the game?

[Saifaa]

I confess using my internet navigator with lot of tabs, but there's still plenty available.
My i7 920 is @3.8Ghz and i'm not using an SSD.

dunno

Can a developper give us a suggestion?

I'll add that all of us who posted specs have an GeForce 110-based hi-end CG, not suppose to run into this kind of problem anyway -_-"