Quote Originally Posted by Delily View Post
The only reason the design team can't do that currently is they can't rely on a certain class's skill to be present. Part of solving that is strengthening the existing design.
Support isn't a class, it's a role, just like tank is a role, healer is a role, and damage dealer is a role. They can certainly design content to require someone who can fulfill the support role, just as they currently design content to require players who can fill the other three roles. (Of course, just as with the other three roles they currently use, there should ideally be multiple different classes that take different approaches to fulfilling the support role.)