Akh Afah Amphitheatre (Hard) not able to load/exit cut scenes

[forkie]

Time: 30 October, 2014 around 02::50AM GMT+8
Frequency: Tried twice
World name: Masamune
Character name: Rinoa Tataru
NPC name: N/A
Monster name: Shiva Hard
Class/level: blm/50
Party or solo: Party, 8 people
Race: Lalafell, Female
In-game time: not sure
Area and coordinates: DF
Problem:

PC user where only problem i'm facing with this new patch.

DF pops so when I accepted and moved into cut scene of Shiva Hard mode, basically it just hang with the black screen. I can see party chat and actions list but nothing is loading on screen, just black. Not able to exit but only option is to terminate the client and relog again where all cut scenes are gone.

Thought it might be my PC be lagging so restart PC and tried another round on Shiva and same thing happened. It just hang in loading cut scene and I had to terminate the game, relog and carry on the fight.

Anyone having this problem ?

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140706-1506)
SYSTEM_CPU Intel(R) Core(TM) i5-3550 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 04/18/12 21:15:13 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8155.070MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16308.320MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 119.143GB SYSTEM_FREEDISC_SPACE 57.202GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.508GB SYSTEM_FREEDISC_SPACE 523.534GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.506GB SYSTEM_FREEDISC_SPACE 760.400GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 7800 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6819)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2030.176 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2065.762 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1234
SYSTEM_GRAPHICS_DRIVER_DATE 24/7/2013 8:39:10 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6ADDD925-744E-474C-82A9-94A04341F504}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6482
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 18/10/2011 7:53:14 PM
SYSTEM_SOUND 1 - ASUS MX239 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {6ECBEED2-0897-40BF-AFF3-4FD874BB1325}
SYSTEM_SOUND_DEVICE_NAME AtihdW76.sys
SYSTEM_SOUND_DRIVER_VERSION 7.12.0000.7716
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/7/2013 4:40:38 PM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {F47FAC68-38FD-4CB4-A244-DED2154B978A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6482
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 18/10/2011 7:53:14 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E65B000-5DC2-11E2-8001444553540000}
SYSTEM_INPUT_NAME G510 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E65B000-5DC2-11E2-8002444553540000}
SYSTEM_INPUT_NAME G510 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9CEC6E20-6E7B-11E3-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G300
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0