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  1. #1
    Player
    Seyferinus's Avatar
    Join Date
    Oct 2014
    Posts
    5
    Character
    Seyferinus Seyfert
    World
    Jenova
    Main Class
    Conjurer Lv 30

    Help my Ps4 ffxiv launcher unable to patch file [20024] [-2133262324]

    it happens last night.. when i was about to start the game like usual suddenly it prompting to update the launcher, and when its done suddenly "unable to patch file [20024] [-2133262324]" popped up.. does anyone have any solution for this kind of problem? i prefer to not reinstalling it due to long waiting.. please someone help me.. thanks
    (0)

  2. #2
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    What time "last night"? Servers went down at midnight West Coast time for maintenance... won't be up for a long time (25 hour window because of some MAJOR changes). Just curious if maybe the servers went offline while the download was still taking place, or maybe it's a "false positive" kind of thing because it couldn't verify something with the server after unpacking because they went offline.
    (2)
    Last edited by Raist; 10-28-2014 at 11:28 AM.

  3. #3
    Player
    Seyferinus's Avatar
    Join Date
    Oct 2014
    Posts
    5
    Character
    Seyferinus Seyfert
    World
    Jenova
    Main Class
    Conjurer Lv 30
    around 9.00 Am in the morning, before the error occurred i could enter the launcher perfectly and inputting my id and pass and noted that the server is under maintenance. Upon noticing that the server is under maintenance i closed the FFXIV application and turned off my PS4.

    Around 1 hour latter while hoping that the maintenance was done, i turned on the PS4 again and relaunch the game and noted that the game updating the launcher and while the download done it gives me "unable to patch file [20024] [-2133262324]" and having retried it a few times the result was the same.

    Does anybody ever suffer the same problem as i did?
    (0)

  4. #4
    Player
    T2teddy's Avatar
    Join Date
    Aug 2013
    Location
    BC Canada
    Posts
    481
    Character
    Fionn Iolair
    World
    Sargatanas
    Main Class
    Black Mage Lv 60
    Seyferinus not trying to sound mean here but what part of the game is shut down for a full 25 hours did you not understand?
    Servers went down this at midnight Pacific time Mon the 27th and WILL REMAIN down until at least 1AM tonight. This is in the PST time zone. No idea what tz you are in.
    This has been well advertised for a week.
    (2)

  5. #5
    Player
    Seyferinus's Avatar
    Join Date
    Oct 2014
    Posts
    5
    Character
    Seyferinus Seyfert
    World
    Jenova
    Main Class
    Conjurer Lv 30
    its okay..

    so waht you might be referring is, if the server back online my error could be fixed?

    sorry but the error confused me.. T.T could not even enter the login screen now
    (0)

  6. #6
    Player
    PetiteMalFleur's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,252
    Character
    Viva Diva
    World
    Gilgamesh
    Main Class
    Scholar Lv 60
    Quote Originally Posted by Seyferinus View Post
    its okay..

    so waht you might be referring is, if the server back online my error could be fixed?

    sorry but the error confused me.. T.T could not even enter the login screen now
    I see you are on Jenova and if this is your first char you have not experienced a large patch update yet. Currently all of ffxiv is undergoing maintenance and you will be able to log in again once it is over. Maintenance is scheduled to end tonight at 1am PST. When you are aloud to launch the game again it will download a massive update to install all the new content and major changes. Depending on your connection speed this could take some time.

    It is possible we can update the game an hour or two prior to being able to actually log in but no one knows for sure. Just relax and know the errors are expected during a major maintenance period. Do not delete your game hoping to fix it. Check the loadstone for news on when the update can be installed or just wait until after 1 am PST before trying again.
    (1)

  7. #7
    Player
    AdorableNirvash's Avatar
    Join Date
    Oct 2014
    Posts
    12
    Character
    Trio Finale
    World
    Balmung
    Main Class
    Conjurer Lv 60
    Quote Originally Posted by Seyferinus View Post
    around 9.00 Am in the morning, before the error occurred i could enter the launcher perfectly and inputting my id and pass and noted that the server is under maintenance. Upon noticing that the server is under maintenance i closed the FFXIV application and turned off my PS4.

    Around 1 hour latter while hoping that the maintenance was done, i turned on the PS4 again and relaunch the game and noted that the game updating the launcher and while the download done it gives me "unable to patch file [20024] [-2133262324]" and having retried it a few times the result was the same.

    Does anybody ever suffer the same problem as i did?
    Well the update server is currently down...seeing as the hardware is physically disconnected and being modified to support all of the strain of the new features being added.
    So... Its not really a big deal if you can connect? logins were disabled 20 hours ago, And the servers went completely down 19 hours ago... so. Yupp.
    (1)

  8. #8
    Player
    Seyferinus's Avatar
    Join Date
    Oct 2014
    Posts
    5
    Character
    Seyferinus Seyfert
    World
    Jenova
    Main Class
    Conjurer Lv 30
    thanks for lightening me up guys XD i will try again after school hope everything went smoothly ><
    (0)

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