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  1. 10-28-2014 10:49 AM #1
    Elim
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    Sep 2013
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    1,852
    Character
    Elim Lovecraft
    World
    Faerie
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by ChanceFurystrike View Post
    Like I mentioned in the previous post, if you don't have a DOCSIS 3.0 modem that could be a source of the speed issues.
    Thanks. Their service includes a modem, so if it's not the proper one then it's still their fault.
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  2. 10-28-2014 10:53 AM
    Pterois

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  3. 10-28-2014 12:08 PM #3
    Squa11_Leonhart
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    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    Quote Originally Posted by Elim View Post
    Thanks. Their service includes a modem, so if it's not the proper one then it's still their fault.
    They do generally post up advisories and send out emails when they upgrade their services, and require new hardware as a result.

    mayhaps you binned it, believing it to be typical isp jargon?
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