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  1. #21
    Player
    Bebekurenai's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    690
    Character
    Maya Sop
    World
    Ragnarok
    Main Class
    Scholar Lv 80
    As an online game with a montly suscription you did agree to have them updating the game every now and then to add content or hot fixes to the game you have purchased and again, are paying a monthly fee to them to do just that. Also, and you can read the ToS if you want, where all this is stated, your character is never of your property but SE's.
    Suscription fees are what keep the game alive and guarantee us new content and bug fixes. You may or may not have updates and fixes on a free-to-play game too, but in the case of FFXIV, your money actually goes toward keeping the servers up, and pay the staff to create future content and bug fixes.
    Before calling out people as bright ones and with sheer genius, please read what you have signed up for first, because you do sound like a troll and there's no surprise on getting these reactions from your fellows.
    And to answer your question: No. You won't get a refund of a 25 hours offline server.
    (4)

  2. #22
    Player
    KrissKringle's Avatar
    Join Date
    Mar 2011
    Posts
    104
    Character
    Krystyn Eclipse
    World
    Balmung
    Main Class
    Carpenter Lv 50
    To all the naysayers out there: It's normal to ask for a free day of game time and other companies give the day back to the players. Most recent occurrence of this would be when Wildstar consolidated all of their servers last week and had the servers down for a day and gave every player with an active account a free day of game time. This really isn't much to ask for, especially considering it's already being payed for.
    (0)

  3. #23
    Player
    Bebekurenai's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    690
    Character
    Maya Sop
    World
    Ragnarok
    Main Class
    Scholar Lv 80
    Quote Originally Posted by KrissKringle View Post
    To all the naysayers out there: It's normal to ask for a free day of game time and other companies give the day back to the players. Most recent occurrence of this would be when Wildstar consolidated all of their servers last week and had the servers down for a day and gave every player with an active account a free day of game time. This really isn't much to ask for, especially considering it's already being payed for.
    One thing is having technical problems and not being able to have the game up for whatever external reason that has nothing to do with the game, and another is update/maintenance. I can understand wanting money back from idk a powercut on their side or something, but if it's because it's being updated... no, that's not normal. They are doing exactly what we are paying them for. Also, I mean, come on, for 0,50.-? You really find it normal?
    (3)

  4. #24
    Player
    KrissKringle's Avatar
    Join Date
    Mar 2011
    Posts
    104
    Character
    Krystyn Eclipse
    World
    Balmung
    Main Class
    Carpenter Lv 50
    Quote Originally Posted by Bebekurenai View Post
    One thing is having technical problems and not being able to have the game up for whatever external reason that has nothing to do with the game, and another is update/maintenance. I can understand wanting money back from idk a powercut on their side or something, but if it's because it's being updated... no, that's not normal. They are doing exactly what we are paying them for. Also, I mean, come on, for 0,50.-? You really find it normal?
    If it isn't normal than why are other companies doing it? Well, American companies anyway. I think you failed to see the point I made, thanks.
    (0)

  5. #25
    Player
    Kuwagami's Avatar
    Join Date
    Oct 2013
    Location
    Limsa Lominsa
    Posts
    4,330
    Character
    Kuwagami Tarynke
    World
    Cerberus
    Main Class
    Red Mage Lv 78
    Quote Originally Posted by KrissKringle View Post
    If it isn't normal than why are other companies doing it? Well, American companies anyway. I think you failed to see the point I made, thanks.
    The contract you signed say they can do what they want. Not what other companies may do
    (3)

  6. #26
    Player
    Cadwgan's Avatar
    Join Date
    Jul 2013
    Location
    Ul'dah
    Posts
    95
    Character
    Vala Cadogan
    World
    Excalibur
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by KrissKringle View Post
    If it isn't normal than why are other companies doing it? Well, American companies anyway. I think you failed to see the point I made, thanks.
    Companies sometimes give it as a good will gesture, it's nothing more. You don't have any right to free time due to planned maintenance.
    (2)

  7. #27
    Player
    TheShinigamiGod's Avatar
    Join Date
    Jul 2014
    Posts
    5
    Character
    Jacob Ramirez
    World
    Exodus
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Kuwagami View Post
    *reads the ToS again*

    Oh wait, you signed a contract in which is written that you have no right on the maintenance times. If they want to shut their servers 3 weeks per month, they have the right to do so, and you have only the right to cancel your sub
    if Square does shut it down for 3 weeks some people will be like the character in your sig cause no game no life XD
    (2)

  8. #28
    Player
    KrissKringle's Avatar
    Join Date
    Mar 2011
    Posts
    104
    Character
    Krystyn Eclipse
    World
    Balmung
    Main Class
    Carpenter Lv 50
    Referencing ToS is pathetic. We're all painfully aware of what ToS says about a lot of things so let's be fair and give each other the benefit of the doubt and assume we're not so naive as to believe that the ToS is absolute in this case. I feel like anyone arguing ToS for this subject should be promptly placed in the centipad episode of south park for arrogance and negligence. Meanwhile the rest of us adults will realize that our parents aren't paying for this game and that it is a legitimate concern. So please, aside from all of your bantering about "ToS" this, and "you're cheap" that can we please just come to a conclusion that we all agree that we want our day of free game time and that it makes sense to want it. And you may tell yourself that there are too many good reasons for them not to, but all you need is one good reason to, and the fact is that you don't pay to not play this game. Like most I don't have a problem with having the day off, but I did pay for it and I want compensation. If this were a larger sum of money this argument could easily be upheld in a court, so your "ToS" arguments are worthless.
    (0)

  9. #29
    Player
    Cadwgan's Avatar
    Join Date
    Jul 2013
    Location
    Ul'dah
    Posts
    95
    Character
    Vala Cadogan
    World
    Excalibur
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by KrissKringle View Post
    (snip)
    While it's true that EULAs and ToS agreements do not supersede the law of the land, you'll be hard pressed to find a law that forces companies to compensate customers for less than $0.50 of lost time, you're just proving yourself as a self entitled cheapskate.

    Again, companies SOMETIMES will compensate you but it is nothing more than a good will gesture, if you demand it you're labelled as a trouble customer and are either ignored or walked out.
    (0)

  10. #30
    Player
    Eye_Gore's Avatar
    Join Date
    Jun 2014
    Posts
    1,628
    Character
    Yolanda Freebush
    World
    Malboro
    Main Class
    Gladiator Lv 80
    Quote Originally Posted by KrissKringle View Post
    but I did pay for it and I want compensation.
    Gives .50 cents, go make a phone call....err, buy a soda......errr, buy a coffee......ummmm, what the heck can we buy for .50 cents anyways. I can't even sub for one day with it because its billed monthly. Maybe a stale gumball in the machine at the market.
    (0)

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