Lost 1 day of play.

[Raist]

You guys aren't actually paying for 30 days of playtime... if so your account would be active far beyond 30 days before you had to pay again (unless you are in game 24/7 and burning down those 43,200 minutes).

What you are effectively doing is paying them to keep your account active for 30 days, which in turn grants you access to available content that would otherwise be unavailable to you due to an account being inactive and not due to server downtimes--be that planned maintenance or uncontrolled/unforeseen circumstances like a major earthquake or something else that cause networks/servers to go offline.

It was the same way in XI--when your account went inactive, you lost your full access to the forums, LS site, and the game. There's a weird "glitch" of sorts that still allows you access to the forums for this game even when your account goes inactive (which they may address one day so it functions like XI, who knows), but I think you loose full access to your lodestone character data when you go inactive... forget exactly.

The point is... you aren't paying for 43,000+ minutes of playtime with your 30 day pass---you are paying to keep your account active for 30 days, which in turn grants you access to currently available content that requires that account to be active for access. During maintenance, the gaming portion of that content is not accessible--but other content is because your account is still active.

Now, if your account was deactivated prematurely, or you were otherwise denied access to the account because of something they did (like taking the network/servers completely down and preventing you from logging in to your account at all)--you might have a leg to stand on. But that does not appear to be the case.