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  1. #1
    Player
    KrissKringle's Avatar
    Join Date
    Mar 2011
    Posts
    104
    Character
    Krystyn Eclipse
    World
    Balmung
    Main Class
    Carpenter Lv 50
    Quote Originally Posted by Cadwgan View Post
    'Eh, I guess most people just accept the ToS and find something else to do for the day, we're gamers, as long as we have something to entertain us. I understand people feel entitled to what they have paid for, in your situation I'd honestly vote with my wallet by unsubscribing and find a lawyer to start digging around, the language SE understands best (other than Japanese) is money. I find it unreasonable to demand compensation, I'd request it as a gesture but I'm not going to kick up a fuss over it.
    Actually taking to the forums with it is quite effective. Player petitions have worked in the past with this game and other games. In fact it usually takes a player petition in the forums to get a refund like this, but it does work if everyone feels entitled to it and speaks up.
    (0)

  2. #2
    Player
    Cadwgan's Avatar
    Join Date
    Jul 2013
    Location
    Ul'dah
    Posts
    95
    Character
    Vala Cadogan
    World
    Excalibur
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by KrissKringle View Post
    Actually taking to the forums with it is quite effective. Player petitions have worked in the past with this game and other games. In fact it usually takes a player petition in the forums to get a refund like this, but it does work if everyone feels entitled to it and speaks up.
    Possibly, but it in this situation the upper bosses will probably just point at the ToS and shut the door. Saying that they might note that players are unhappy with the extended maintenance times and give us free days as a good will gesture in the future.

    The problem is how it's argued most of the time, "I demand free time because I can't log in and play what I want to play!" sounds a lot more unreasonable compared to "I wish to play your game but the lack of compensation with long maintenance times is making me think of looking elsewhere.", the first argument sounds like an entitled brat, however the second argument sounds like a customer that doesn't really want to leave, I know which customer I'd want to keep.
    (1)

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