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  1. #1
    Player
    Mazriel's Avatar
    Join Date
    Sep 2014
    Posts
    2
    Character
    Mazriel Sovari
    World
    Balmung
    Main Class
    Archer Lv 50

    Unable to advance in story quest. "You Cant take it with you" bugged

    Video of bug: http://youtu.be/3EJP-QEYo7A

    I realize this is a duplicate bug but I cant find any resolution to the bug. I can no longer advance in the main story quest so therefore I can no longer advance in the game.

    The NPC "Eluned" Will not let me complete the quest.

    once again, here is a video of the Bug http://youtu.be/3EJP-QEYo7A

    Please, before moving this to the duplicate bug area, can you point me to the direction of a fix? Once again I would like to point out that I can no longer actually play the game if I cannot advance the main story quest
    (0)

  2. #2
    Moderator
    Join Date
    Oct 2014
    Posts
    17
    Hello Mazriel,

    I understand that you may have encountered an error in-game, and we apologize for any interruption to your game play this might have caused. We appreciate the fact you are sharing a video of what you have encountered. However, to ensure that this matter is addressed in an accurate, timely manner, please provide us with more information by using the bug report template here. Once you have responded using the provided template and have all the information we need, we will have your report processed.
    (0)

  3. #3
    Player
    Mazriel's Avatar
    Join Date
    Sep 2014
    Posts
    2
    Character
    Mazriel Sovari
    World
    Balmung
    Main Class
    Archer Lv 50
    Time: Aprrox. 7pm PST 10/26/2014
    Frequency: Always
    World name: Balmung
    Character name: Bisquiteen Tricket
    NPC name: Eluned
    Monster name: N/A
    Class/Level: Bard/lvl 50
    Party or solo: Solo
    In-game time: N/A
    Area and coordinates: Eastern Thanalan 11x y22

    Steps:
    1. I turned in the quest "With a little Elbow Grease" and received the next step "You cant keep everything"
    2. My game crashed
    3. When I reloaded, I was unable to complete the quest

    Connection Specs
    Cable Internet through AT&T

    PC Specs
    ------------------
    System Information
    ------------------
    Time of this report: 10/26/2014, 21:08:06
    Machine name: MAZRIEL
    Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.140723-2018)
    Language: English (Regional Setting: English)
    System Manufacturer: ASUS
    System Model: All Series
    BIOS: BIOS Date: 10/09/13 17:00:36 Ver: 09.03
    Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
    Memory: 16384MB RAM
    Available OS Memory: 16322MB RAM
    Page File: 7312MB used, 11440MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.03.9600.16384 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 780
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 780
    DAC type: Integrated RAMDAC
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_10DE&DEV_1004&SUBSYS_36041458&REV_A1
    Display Memory: 11123 MB
    Dedicated Memory: 2962 MB
    Shared Memory: 8160 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: ASUS VE276
    Monitor Id: ACI27F4
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HDMI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.4052 (English)
    Driver Version: 9.18.13.4052
    DDI Version: 11
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.3
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Miracast: Not Supported
    Hybrid Graphics GPU: Not Supported
    Power P-states: Not Supported
    Driver Attributes: Final Retail
    Driver Date/Size: 7/2/2014 13:48:32, 17555104 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-5344-11CF-3C78-09161CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x1004
    SubSys ID: 0x36041458
    Revision ID: 0x00A1
    Driver Strong Name: oem98.inf:0f066de3181e420a:Section095:9.18.13.4052ci\ven_10de&dev_1004
    Rank Of Driver: 00DA2001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    Browser Information
    - Chrome
    - Internet Explorer Version: Not in use
    (0)
    Last edited by Mazriel; 10-27-2014 at 01:30 PM.

  4. 10-27-2014 07:03 PM
    Reason
    NVM, different quest. Sorry!