Quote Originally Posted by Coldfire View Post
Wonder if we can report bad/rude phone support on the bug forums...
That's the goal of recording their name this time. This kind of behavior is inappropriate. You do not treat the people paying for your paycheck like this in any business. I know I would have fired any of my subordinates hanging up on a customer.

Mostly steamed about it now that I'm spending additional time waiting when I was already in the process of getting a new ticket number (had lost mine since the weekend). 20 minutes and counting so far.