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  1. 10-26-2014 05:50 PM #1
    Gilgamesh29
    Player
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    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    11
    Character
    Adelaide Maurer
    World
    Phoenix
    Main Class
    Archer Lv 50
    Same issue here - we bought two and one had an insert but the other didn't. :-(
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  2. 11-07-2014 07:01 PM #2
    Gilgamesh29
    Player
    Gilgamesh29's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    11
    Character
    Adelaide Maurer
    World
    Phoenix
    Main Class
    Archer Lv 50
    Just wanted to add a thank you to Square Enix's customer support team. They were excellent in this issue and provided my partner with a replacement code for her missing code. So any one else with an issue, please contact the customer support team!
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