Suggestions for Future Fan Fests

[Kelia]

It would also be good to have tvs showing the panels for people queuing. There was one for Odin queue but nothing anywhere else that I saw except just outside the main hall. I actually thought the Odin queue worked really well, it moved fast enough and crew helped groups form which was fab.

If there was 1 thing for Odin it\\'d be making sure that people knew what class they could play, putting up a poster of what classes each char was, would be great. I was kind of spaced out after many hours standing. sat down in front of Dragoon Eventj and asked if we could switch classes, crew just said no and walked off. I freaked out, never played a melee let alone a drgbert. He could have just said "go smn" so I could swap with the person who WANTED it, rather than have me hyperventilating for half the setup time trying to work out drg rotation from tooltips.* didn\\'t help that someone had unbound the shortcut to character pane so I COULDN\\'T change class.

*moar heavy thrust?

[Vilhem]

This was suggested in the NA feedback thread, but it would be SO much better if they took a tally of the merchandise ppl wanted, or pre-pay online, instead of wasting the entire day standing inline for merchandise you may not get. I feel especially bad for you guys, since your event was only one day, and that's not how it should have been spent at all. Here's hoping SE learns from this and manages to get it right next time. :/

[Unholychinchilla]

Yeah the event overall was amazing but I missed out on so much because I spent half the event in the merch queue.

Likely won't bother with merchandise next time (much as I love my delivery moogle I could have waited and bought it online later).

[Gordyb]

Not only was the queue way to long (I gave up after about 90 minutes from keynotes) When I asked a guy who was handing out Merchandise slips if they would be putting any extra staff in the shop to help out, I've never been spoken to so rudely! Complete disgrace and he on his own ruined my day. He didn't want to listen to anything I had to say and just gave me a card with the SE store on it. If I wanted to buy the merch online I would have pre ordered it by now, one of the reasons people goto these events is for the stuff you can buy!

[Maximus]

Next year T-Shirts that say "I survived the Queue!"

[Maximus]

lol I BEAT THE QUEUE Primal Challenge

It seems like SE was just really surprised by how many fans were willing to spend a bunch of money on merch. I'm sure they'll be more prepared next time.

It surprises me that they were surprised by fans wanting to buy their merc. When I go to any event I always buy stuff. Its just a fan thing.
Otherwise I certainly would go again, take a peek, see how many tills/people serving and keep an eye on the queues length before joining it. Oh and maybe get a stamp for visiting the marketward.

[Martin_Arcainess]

100% Agree about the Merc thinge. My wife, bless spent the majority of the time waiting in the queue. We tagged in and out once in a while to break it up but I wanted to do things with her not leave her waiting in a queue.

[Kelia]

I agree the rest of the event was superbly organised, and the staff tthemselves were working so hard and were really lovely and helpful. It just felt like it should have been in one large room with much more payment facility. i will be honest and admit to flicking the Vs at that dastardly room while smoking my victory cigarette and clutching my moogle.

better arrangement of the queuing room (i mean merchandise), it was likely a HUGE h&s risk with the amount of people and the queue itself made the venue very difficult for wheelchair users to move around from what I could see.

The egg sandwiches were very nice though.

[Gordyb]

Yeah I can't fault anything else. Just that one rude person and the queue. Also the online store doesn't sell some of the stuff you could buy today so that guy has made my day even worse!