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  1. #1
    Player
    DarkStaoneDragon's Avatar
    Join Date
    Sep 2013
    Posts
    351
    Character
    Dark Drakon
    World
    Coeurl
    Main Class
    White Mage Lv 70

    sub runs out in 17 days, how can I pay sub/additional services/items

    I used paypal (through ultimate pay) to buy crysta to pay for my sub and retainers, Camate replied to my other thread,
    Quote Originally Posted by Camate View Post
    Greetings,

    We understand the frustration that the removal of the PlaySpan, and by extension PayPal, billing option is having on customers that relied on it for paying for subscription fees or for the optional services like retainers.

    We are currently working on implementing a PayPal payment option and we hope to have this up and running soon. In the meantime, if you do encounter errors when attempting to register your credit card, please contact our Support Center for assistance.

    thank you btw and said they are looking into a way to implement paypal I hope it happens soon since my sub is up in 17 days, and how would I pay for fantasia, retainers and other items? don't even start with time cards or pre-paid cards please.
    (0)

  2. #2
    Player
    Stumpedify's Avatar
    Join Date
    Nov 2012
    Posts
    135
    Character
    Yuusha Complex
    World
    Ravana
    Main Class
    Dancer Lv 90
    What's so hard about getting a debit card and registering it on the website? You have a bank account right? Debit cards are just normal bank cards that you can use online as if they were credit cards. Every bank should be able to provide one and if they can't, time to change your banking provider.
    (2)

  3. #3
    Player
    DarkStaoneDragon's Avatar
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    Sep 2013
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    351
    Character
    Dark Drakon
    World
    Coeurl
    Main Class
    White Mage Lv 70
    Quote Originally Posted by Stumpedify View Post
    What's so hard about getting a debit card and registering it on the website? You have a bank account right? Debit cards are just normal bank cards that you can use online as if they were credit cards. Every bank should be able to provide one and if they can't, time to change your banking provider.
    It was explained in my other thread..
    (0)

  4. #4
    Player
    Fornix's Avatar
    Join Date
    Aug 2013
    Posts
    645
    Character
    Fornix Amygdala
    World
    Odin
    Main Class
    Gladiator Lv 60
    Quote Originally Posted by Stumpedify View Post
    What's so hard about getting a debit card and registering it on the website? You have a bank account right? Debit cards are just normal bank cards that you can use online as if they were credit cards. Every bank should be able to provide one and if they can't, time to change your banking provider.
    Not in all countries can debit cards be used for online payment. For example Dutch banks do not supply debit cards which can be used for online payment. Rather a system by the name of iDEAL is used, see http://www.ideal.nl/en/ for more info. Square Enix however does not support iDEAL. Credit card usage in the country is extremely low. Gametime cards or PayPal are pretty much the only remaining options. And the FFXIV gametime cards are scarcly available outside of major cities. Making it a bit of a hassle for those players to pay for FFXIV right now. Obviously not impossible, but far from consumer friendly.
    (1)

  5. #5
    Player
    Stumpedify's Avatar
    Join Date
    Nov 2012
    Posts
    135
    Character
    Yuusha Complex
    World
    Ravana
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Fornix View Post
    Not in all countries can debit cards be used for online payment. For example Dutch banks do not supply debit cards which can be used for online payment. Rather a system by the name of iDEAL is used, see http://www.ideal.nl/en/ for more info. Square Enix however does not support iDEAL. Credit card usage in the country is extremely low. Gametime cards or PayPal are pretty much the only remaining options. And the FFXIV gametime cards are scarcly available outside of major cities. Making it a bit of a hassle for those players to pay for FFXIV right now. Obviously not impossible, but far from consumer friendly.
    That's very surprising. I guess not all countries are up with the play. I thought my country, which does offer debit cards, was a little behind.... regardless, based on what the OP has said previously, they don't have this problem.

    From a google search it looks like the Dutch alternative is the Mastercard owned Maestro debit cards, which are the same thing as my Visa debit card. I wonder if that's considered a Mastercard? Because the mog station supports Mastercard debit cards.
    (1)
    Last edited by Stumpedify; 10-22-2014 at 05:31 PM.

  6. #6
    Player
    Fornix's Avatar
    Join Date
    Aug 2013
    Posts
    645
    Character
    Fornix Amygdala
    World
    Odin
    Main Class
    Gladiator Lv 60
    Quote Originally Posted by Stumpedify View Post
    That's very surprising. I guess not all countries are up with the play. I thought my country, which does offer debit cards, was a little behind.... regardless, based on what the OP has said previously, they don't have this problem.
    It's not a matter of being behind. It's a matter of the banks having adapted another system as there was no standard available. For international companies its very easy to incorporate iDEAL payments for the Dutch market as well. And the transaction rates for companies are lower than the transaction rates of e.g. credit card payments, making the incorporation of iDEAL a lucrative choice.

    Many international companies DO support payments by iDEAL. Valve allows for payment with iDEAL on Steam. Blizzard allows for payments with iDEAL. Sony allows for payments with iDEAL. Electronic Arts allows for payments with iDEAL on both Origin as well as within e.g. SWTOR. Etcetera.

    Square Enix is in this sense behind by having a very limited range of transaction possibilities. Despite the ease of incorporating so much more.

    Quote Originally Posted by Stumpedify View Post
    From a google search it looks like the Dutch alternative is the Mastercard owned Maestro debit cards, which are the same thing as my Visa debit card. I wonder if that's considered a Mastercard? Because the mog station supports Mastercard debit cards.
    Our debit cards are most often Maestro yes, but they're ATM only cards. Few are VISA, same story with those though. The cards lack a credit-card like number and any real form of authentication. It's a chip only form of payment on it, with pin-code. And up to a few years ago simply an old-fashioned swipe. For online payment by card, picking up a credit card is the only real alternative. For online payment by direct transaction, iDEAL or PayPal are your options.
    (0)
    Last edited by Fornix; 10-22-2014 at 05:34 PM.

  7. #7
    Player
    Stumpedify's Avatar
    Join Date
    Nov 2012
    Posts
    135
    Character
    Yuusha Complex
    World
    Ravana
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Fornix View Post
    Our debit cards are most often Maestro yes, but they're ATM only cards. Few are VISA, same story with those though. The cards lack a credit-card like number and any real form of authentication. It's a chip only form of payment on it, with pin-code. And up to a few years ago simply an old-fashioned swipe. For online payment by card, picking up a credit card is the only real alternative. For online payment by direct transaction, iDEAL or PayPal are your options.

    That's interesting. Their website seems to say differently and even has a picture of a chipped Maestro card with the credit card numbers:

    http://www.maestrocard.com/gateway/w...re_online.html

    Maybe it's not available everywhere I guess?
    (0)

  8. #8
    Player
    Nghthawk's Avatar
    Join Date
    Feb 2013
    Posts
    224
    Character
    Nghthawk Evenfall
    World
    Gilgamesh
    Main Class
    Paladin Lv 69
    Clearly there are other options even in your old post, you just don't want to go that route. Clearly in your other post you have no idea what you are talking about with issue setting up billing address. Pre-paid cards can handle things like retainers, fantasia and such, time to wake up in the real world.
    (0)

  9. #9
    Player
    Akira_Tenshi's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    1,381
    Character
    Akira Tenshi
    World
    Odin
    Main Class
    Weaver Lv 80
    Why are you being so aggressive to the guy? If you aren't going to help in a polite way then don't bother.
    (5)

  10. #10
    Player
    Stumpedify's Avatar
    Join Date
    Nov 2012
    Posts
    135
    Character
    Yuusha Complex
    World
    Ravana
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Akira_Tenshi View Post
    Why are you being so aggressive to the guy? If you aren't going to help in a polite way then don't bother.
    Because it's entertaining? :P

    Fair enough, but to be honest, he doesn't want help.
    (0)
    Last edited by Stumpedify; 10-22-2014 at 04:33 PM.

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