Greetings, origamikitsune!
Thank you for posting your concerns about trying to navigate your retainer's inventory. I have made sure to pass along all of your information to the development team, and they will make sure to thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend consulting http://lodestone.finalfantasyxiv.com/ or http://forum.square-enix.com/ffxiv/f...40-Patch-Notes for any news about the development team's investigation. Thanks again for your report!