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  1. 10-12-2014 03:09 PM #1
    TimGoodacre
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    Jun 2014
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    216
    Character
    Jean Case
    World
    Zalera
    Main Class
    Alchemist Lv 50

    How to unlock account lockout when emails not sent out?

    Hi,
    I reset my modem today, and as usual it triggered SE's account lockout process. This time no emails have been sent out for password reset, and I've tried the password reset page several times - it's been two hours now and nothing. I then tried to lodge a support request on the website. But it requires me to login which I cannot do because of the account lockout.
    Is there another way around this? Can someone at SE look at this?
    Kind thanks,
    Tim
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  2. 10-12-2014 06:28 PM #2
    TimGoodacre
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    Join Date
    Jun 2014
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    216
    Character
    Jean Case
    World
    Zalera
    Main Class
    Alchemist Lv 50
    Never mind - it appears my email had started identifying these emails as spam and automatically deleting them so I didn't get to see them. This is a new development. Thanks Outlook - you're the best :/
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