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  1. #1
    Player
    Leigaon's Avatar
    Join Date
    Apr 2012
    Location
    Limsa
    Posts
    740
    Character
    Zara Diaspora
    World
    Excalibur
    Main Class
    Carpenter Lv 63

    Unable to register retainers

    So I read the sticky above, thing is I don't know if I'm getting a 401 error or not, so I'll post here see what happens. I did though try their suggestions already in it and if I have to will open a ticket with S.E.

    Last Saturday ago my subscription to the game ended, I had to renew it. I also got a new credit card, I used the new credit card to update my automatic renewal and was able to log in.

    My retainer though had her contact cancelled. So I went to mog station, retainer services and tried to get the retainer paid for. When trying to pay I get a sad Moogle saying unable to verify please make sure your credit card information is right.

    I go in and make sure it's okay, unregistered / registered. It says the update was successful. So I go back to mog station, try again..got error. I didn't have time to get back to it until Monday, so Saturday - Sunday and most of Monday I didn't try to re-sub my retainer.

    Monday night tried again..got error. Today, called bank they aren't blocking and everything is fine. So SE account management takes my CC just fine..but Mog Station won't.
    (1)
    Last edited by Leigaon; 10-15-2014 at 03:17 AM.