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  1. #1
    Player
    Zareka's Avatar
    Join Date
    Aug 2014
    Location
    Gridania
    Posts
    24
    Character
    Renae Moriba
    World
    Moogle
    Main Class
    White Mage Lv 80
    Square just got round to my ticket, asking me to provid information such as the name of the bank who issued the card, issue country etc. so I've replied to them and I'll post here again if I get a solution out of this.

    I was pleasantly surprised to see that, while they did mention the time cards in the email, they actually warned me away from it and said it should only be a very last resort. The mentioned it was more expensive and didn't take in to account discounted fees e.g. entry level fees. I fully expected them to get all corporate and try and push me in the direction of the cards, but it's cool that they didn't.

    Update: So after waiting something over 24 hours, I was finally able to make a payment with the third card I had tried (the one I used the least). Unfortunately because of this, I can't provide any solution other than "wait a day and try again", which is obviously not acceptable considering it happens so randomly. I urge anyone still having issues with this error to continue contacting Square Enix to at least try and find a solution to this problem. I'm going to email them back and say that my issue has been solved, but I'd like to know what was wrong anyway in case it happens again in future, and so that everyone else can avoid the trouble I've had to go through.
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    Last edited by Zareka; 10-21-2014 at 08:09 PM.