http://www.mmorpg.com/gamelist.cfm/g...6/view/reviews

That is the review for this game on mmorpg.com. It mentions the UI a few times. Now i read the user interface was addressed in patch 1.18. It's fine and well that you took care of the visuals but user interface refers to all of the interaction between the user and the client. It involves the keyboard layout (or gamepad), the visuals of the technical stuff and the structure of the menus.

I'm mentioning this because it seems from that review and from the fact there's isn't a fee for this game that there are problems with the game. From what i understand in my readings those are concentrated in the UI experience which includes the visuals but the problem just isn't limited to them.

Hoping this clarifies the situation a little. There's still work to be done on the "UI". Just look at the UI section of this forum...