Security Token Emergency Removal Password

[AdamFyi]

Snip

Ah that makes more sense. I'm used to people calling the security token a 'physical' token and the software token the 'mobile app'.

Edit:
After digging around the support for a bit, it looks like either you have to disable it manually while the token is still active;

How to remove your Security Token:
(1) Log in to the Square Enix Account Management System using your Square Enix ID and password.
(2) Go to Service and Option and select One-Time Password.
(3) Select Security Token Usage Settings and choose Security token removal and follow the steps for removing the Security Token.

Or contact the support team if your token is broken or lost for them to remove the token. I don't know if I misread a section of the text wrongly, but I think it did mention that once you deactivate a physical token, that physical token cannot be registered again.

There seems to be nothing about an emergency removal password specifically for the physical token for some reason. The support seems to only associate the emergency password with the software token.

Anyway, if you get any responses, mind if you can post it here?