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  1. #1
    Player
    Waeksyn's Avatar
    Join Date
    Aug 2013
    Posts
    584
    Character
    Waekswys Styrmwyn
    World
    Leviathan
    Main Class
    Bard Lv 60
    Thanks for all of the advice. I have opened a ticket with SE but there has been no response (thus my post on these forums). When I log in to the SE account management system, it does show that "Token Usage Status" box but there is no Emergency Removal Password displayed at all. I expect that I don't actually have one, given that i first enabled the security token when they were first released for FFXI many years ago.
    (0)

  2. #2
    Player kidvideo's Avatar
    Join Date
    Sep 2013
    Posts
    803
    Character
    Ember Rage
    World
    Coeurl
    Main Class
    Arcanist Lv 80
    Quote Originally Posted by Waeksyn View Post
    Thanks for all of the advice. I have opened a ticket with SE but there has been no response (thus my post on these forums). When I log in to the SE account management system, it does show that "Token Usage Status" box but there is no Emergency Removal Password displayed at all. I expect that I don't actually have one, given that i first enabled the security token when they were first released for FFXI many years ago.
    Do you have a telephone? Clearly you have the "internet" so I'm baffled you haven't tried live chat or a phone call... I know... To the Forums!
    (0)

  3. #3
    Player
    Delsus's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah, where else?
    Posts
    3,697
    Character
    Delsus Highwind
    World
    Odin
    Main Class
    Red Mage Lv 86
    Quote Originally Posted by Waeksyn View Post
    Thanks for all of the advice. I have opened a ticket with SE but there has been no response (thus my post on these forums). When I log in to the SE account management system, it does show that "Token Usage Status" box but there is no Emergency Removal Password displayed at all. I expect that I don't actually have one, given that i first enabled the security token when they were first released for FFXI many years ago.
    Please read my previous post, it tells you everything you need. Don't use email support for a token reset, because it will take them at least a day to reply (maybe more) just to ask you for info to prove you own the account, then you reply and it will take at least another day to get a reply and fix it, Use live chat and it takes less than 5 minutes, no waiting for a reply or anything.
    (0)