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Thread: Error 406

  1. #1
    Player
    Plenaire's Avatar
    Join Date
    Nov 2011
    Location
    Ul'Dah
    Posts
    9
    Character
    Panta Rhei
    World
    Balmung
    Main Class
    Conjurer Lv 50

    Error 406

    I've tried for a solid month now to try to buy crysta and try to pay for my subscription with SE with my Credit Card.

    Will anything ever be done about this?

    With Ultimate Game Cards no longer being continued, SE is making it impossible to even play.

    The LiveChat Support is useless as well, as they give the same useless answers of "Maybe you don't have funds in your account." Which was not the case. Other services work perfectly fine online for me.

    I honestly just want to give you my money so I can play.


    You should also update this page on your website...

    http://www.square-enix.com/na/accoun...ta/charge.html
    (0)

  2. #2
    Player
    Marcie's Avatar
    Join Date
    Jul 2014
    Location
    Limsa Lominsa
    Posts
    37
    Character
    Marcie Bella
    World
    Moogle
    Main Class
    Arcanist Lv 50
    have had a response from Square-Enix!

    From: support_eu_ol@square-enix.com

    Dear Customer,

    Thank you for contacting the Square Enix Support Centre.


    Following upi from our recent email conversation regarding the error 406 you reported,

    We would like to ask you to please ensure that there are enough funds in the account the card belongs to and please send us an image of the card to sel-id@square-enix.com to be able to whitelist it and for you to use it.

    We apologise for any inconvenience caused.


    Kind regards,

    The Square Enix Support Centre team

    Thank you again for contacting us and for your interest in Square Enix products!
    More help and information is available at the Square Enix Support Centre website.
    http://support.eu.square-enix.com/


    I hope this works!
    (1)
    Playstation 4 Player