with playspan discontinued will hurt the game

[Aussir]

So Mr SE... first you remove a pay option than was the ONLY viable for people living outside of the US

Really? I'm outside the US, in Germany... I can pay with all this:



If I were in Portugal (where I'm originally from), I would also get the VISA ELECTRON option on top of all those others (blue arrow).

Also, I can get game cards that cost me 26€ for 2 MONTHS.

Kindly do NOT speak for every player outside of the US, thanks.

[Lexia]

For anyone asking why the store has different payment options then the mogstation that is because SE online store is not run by SE it is run by Digital River and even though ultimate time cards are gone I assume Playspan is still handling the other payment methods such as credit cards for mogstation as I can not find any other company time attached.

[Aegis]

Really? I'm outside the US, in Germany... I can pay with all this:



If I were in Portugal (where I'm originally from), I would also get the VISA ELECTRON option on top of all those others (blue arrow).

Also, I can get game cards that cost me 26€ for 2 MONTHS.

Kindly do NOT speak for every player outside of the US, thanks.

This. In the UK there is literally no high street current account that doesn't provide you with a Visa/Amex/MasterCard debit card. Honestly, I would be stunned if the same weren'ttrue of Canadian high street banks.

[Wildsprite]

PlaySpan has been removed not because SE does not like it, but because PlaySpan itself have shutted down its own Ultimate Card service.

That means, any and all games you were using that payment system, have withdraw it.

Sorry for you, but I guess you have to get the prepaid card if you want deal with all merchants that does not accept paypal.

actually there are still other games using playspan as an option, this choice was made by SE not playspan. ultimatepay is still a payment service like it always has been.

The time cards are a rip off unless you are just doing the standard account. Cause you end up paying the smae amount for 60 days regardless of if you have a standard accout, Legacy account, or entry level account. They need to fix that...

EDIT: Then I noticed that the awesome OP already quoted me from another thread. Thanks! My other account is legacy and I found it out after the fact. I'm going to contact support today and see if I can get something resolved.

you can't use gametime cards as a payment for entry level last time I checked. did they change that?

They removed the option because it was provided by a third party service that was shut down entirely. Don't lie if you want sympathy.

the service(UltimatePay/Playspan) was not shut down entirely, it is still in use as a payment system and used by many services

in my opinion the best solution really that would work for a lot of us would be for them to make Square Enix Crysta Cards and put FFXI and FFXIV on them to get them noticed. I honestly don't understand why SE doesn't do this as it would be a better solution for most people including those who are okay with buying the game cards think about it a 3000 crysta would suit most people but they could offer it in multiples of 500 or 1000 and help everyone.

[Doki]

You know capital one will give just about anyone with a pulse a credit card. There's no interest if you pay it off same month, plus card bonuses like points towards free stuff, etc. I use a playstation cc and get a free game with points every couple months, never once paid interest. Learn to manage credit, you'll need it one day for home/car loans.

[BobbinT]

Looks like our sibling also having hard time with these:

http://forum.square-enix.com/ffxi/th...Pay-and-Paypal

http://forum.square-enix.com/ffxi/th...nt-method-back

[Elim]

I haven't been able to find a prepaid card that SE accepts the regular way(without ultimate pay as a third party). I live in Canada. Long story short, I can't even buy the online or physical time card. I have to turn to a family member to buy my sub now. lol. It really sucks. I don't know why SE hates Canadian prepaid cards.

[Camate]

Greetings,

We understand the frustration that the removal of the PlaySpan, and by extension PayPal, billing option is having on customers that relied on it for paying for subscription fees or for the optional services like retainers.

We are currently working on implementing a PayPal payment option and we hope to have this up and running soon. In the meantime, if you do encounter errors when attempting to register your credit card, please contact our Support Center for assistance.

[DarkStaoneDragon]

Greetings,

We understand the frustration that the removal of the PlaySpan, and by extension PayPal, billing option is having on customers that relied on it for paying for subscription fees or for the optional services like retainers.

We are currently working on implementing a PayPal payment option and we hope to have this up and running soon. In the meantime, if you do encounter errors when attempting to register your credit card, please contact our Support Center for assistance.

Thank you for your reply you helped alot of us out that was wondering how to pay our sub plus retainers with paypal. I wish i could like your post more! Thank you again.

[MageBlack]

Greetings,

We understand the frustration that the removal of the PlaySpan, and by extension PayPal, billing option is having on customers that relied on it for paying for subscription fees or for the optional services like retainers.

We are currently working on implementing a PayPal payment option and we hope to have this up and running soon. In the meantime, if you do encounter errors when attempting to register your credit card, please contact our Support Center for assistance.

Best news I've heard in a while! You guys rock! I knew it was just a matter of time!